Motivations for social networking at work
Proceedings of the 2008 ACM conference on Computer supported cooperative work
When social networks cross boundaries: a case study of workplace use of facebook and linkedin
Proceedings of the ACM 2009 international conference on Supporting group work
How and why people Twitter: the role that micro-blogging plays in informal communication at work
Proceedings of the ACM 2009 international conference on Supporting group work
Is it really about me?: message content in social awareness streams
Proceedings of the 2010 ACM conference on Computer supported cooperative work
A case study of micro-blogging in the enterprise: use, value, and related issues
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Exploring the workplace communication ecology
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Detecting professional versus personal closeness using an enterprise social network site
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
An open, social microcalender for the enterprise: timely?
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Social capital on facebook: differentiating uses and users
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Knowledge workers and their use of publicly available online services for day-to-day work
Proceedings of the 30th ACM international conference on Design of communication
The rat city rollergirls and the potential of social networking sites to support work
Proceedings of the 30th ACM international conference on Design of communication
Understanding affect in the workplace via social media
Proceedings of the 2013 conference on Computer supported cooperative work
Best practices for enterprise social software adoption
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Understanding employee social media chatter with enterprise social pulse
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
Creepy but inevitable?: the evolution of social networking
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
Computers in Human Behavior
Using social media for work: Losing your time or improving your work?
Computers in Human Behavior
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We conducted four annual comprehensive surveys of social networking at Microsoft between 2008 and 2011. We are interested in how employees use these tools and whether they consider then useful for organizational communication and information-gathering. Our study is longitudinal and based on random sampling. Between 2008 and 2011, social networking went from being a niche activity to being very widely and heavily used. Growth in use and acceptance was not uniform, with differences based on gender, age and level (individual contributor vs. manager). Behaviors and concerns changed, with some showing signs of leveling off.