The adoption and use of “BABBLE”: a field study of chat in the workplace
Proceedings of the Sixth European conference on Computer supported cooperative work
How knowledge workers use the web
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Crossing Boundaries: A Case Study of Employee Blogging
HICSS '07 Proceedings of the 40th Annual Hawaii International Conference on System Sciences
Identity management: multiple presentations of self in facebook
Proceedings of the 2007 international ACM conference on Supporting group work
Motivations for social networking at work
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Blogging at work and the corporate attention economy
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Effects of feedback and peer pressure on contributions to enterprise social media
Proceedings of the ACM 2009 international conference on Supporting group work
When social networks cross boundaries: a case study of workplace use of facebook and linkedin
Proceedings of the ACM 2009 international conference on Supporting group work
How and why people Twitter: the role that micro-blogging plays in informal communication at work
Proceedings of the ACM 2009 international conference on Supporting group work
A case study of micro-blogging in the enterprise: use, value, and related issues
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
What do people ask their social networks, and why?: a survey study of status message q&a behavior
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Factors impeding Wiki use in the enterprise: a case study
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Wikis at work: success factors and challenges for sustainability of enterprise Wikis
Proceedings of the 6th International Symposium on Wikis and Open Collaboration
Work through the web: a typology of web 2.0 services
Proceedings of the 29th ACM international conference on Design of communication
A longitudinal study of facebook, linkedin, & twitter use
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Researchers and organizations have been endeavoring to determine if and how social media can be leveraged to support the day-to-day work of knowledge workers. This study discusses a survey of the use of publicly available online services by knowledge workers that highlights new ways of examining the social media in relation to day-to-day work. Specifically, we examine the use of social media by workers in a variety of contexts as well as analyzing social media at the component level, the level of services, instead of simply at the site level.