Motivations for social networking at work
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Coordinating tasks on the commons: designing for personal goals, expertise and serendipity
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
When social networks cross boundaries: a case study of workplace use of facebook and linkedin
Proceedings of the ACM 2009 international conference on Supporting group work
How and why people Twitter: the role that micro-blogging plays in informal communication at work
Proceedings of the ACM 2009 international conference on Supporting group work
Bowling online: social networking and social capital within the organization
Proceedings of the fourth international conference on Communities and technologies
A case study of micro-blogging in the enterprise: use, value, and related issues
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Work through the web: a typology of web 2.0 services
Proceedings of the 29th ACM international conference on Design of communication
A longitudinal study of facebook, linkedin, & twitter use
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Evaluation of the uses and benefits of a social business platform
CHI '12 Extended Abstracts on Human Factors in Computing Systems
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Increasingly, researchers and organizations are interested in the potential for social networking sites to support the day-to-day tasks of workers. This study examines the way the Rat City Rollergirls (RCRG), a roller derby team, communicates using social media to support the business of their organization. While the RCRG is a volunteer organization, their use of social media to support their day-to-day business demonstrates the potential of social networking sites to support organizational work in ways beyond marketing and customer communication and exposes design considerations for implementing social networking sites.