Understanding coordination in computer-mediated versus face-to-face groups
Computers in Human Behavior
Review: The role of emotion in computer-mediated communication: A review
Computers in Human Behavior
Emotions in direct and remote social interaction: Getting through the spaces between us
Computers in Human Behavior
I'm sad you're sad: emotional contagion in CMC
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Knowledge awareness in CSCL: A psychological perspective
Computers in Human Behavior
Affective interaction: How emotional agents affect users
International Journal of Human-Computer Studies
Lark: Coordinating Co-located Collaboration with Information Visualization
IEEE Transactions on Visualization and Computer Graphics
Awareness of group performance in a CSCL-environment: Effects of peer feedback and reflection
Computers in Human Behavior
International Journal of Human-Computer Studies
Emotion encoding and interpretation in computer-mediated communication: Reasons for use
Computers in Human Behavior
Multimodal support for social dynamics in co-located meetings
Personal and Ubiquitous Computing
Affect Detection: An Interdisciplinary Review of Models, Methods, and Their Applications
IEEE Transactions on Affective Computing
Computers in Human Behavior
Group awareness tools: It's what you do with it that matters
Computers in Human Behavior
The immersive impact of meta-media in a virtual world
Computers in Human Behavior
Understanding affect in the workplace via social media
Proceedings of the 2013 conference on Computer supported cooperative work
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Individuals collaborating around and through computers benefit from receiving information that helps them understand one another, which is often termed awareness. This article explores what collaborators understand about each other's emotions and the potential benefits for performance that might come from raising this understanding. In Experiment 1 co-located collaborators judged each other's emotions after playing a game that required cooperative data collection and analysis. Their judgements were largely inaccurate and based on their own emotions, suggesting limited emotion understanding. Experiment 2 explored if this could be overcome by making collaborators aware of each other's emotions. Co-located and remote collaborators played a cooperative puzzle-solving game under conditions of awareness or no awareness. Awareness was manipulated by making collaborators share their self-reported emotions during key moments of their game play. Both remote and co-located collaborators improved their performance after sharing their emotions. However, unlike co-located collaborators, remote collaborators also improved their understanding of each other's emotions and experienced more positive affect. We conclude by discussing the content of collaborators' emotion understanding and the probable mechanisms underlying the observed effects of being made aware of a partner's emotions.