Trust breaks down in electronic contexts but can be repaired by some initial face-to-face contact
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
What we know about CSCL and implementing it in higher education
Content analysis schemes to analyze transcripts of online asynchronous discussion groups: a review
Computers & Education - Methodological issue in researching CSCL
Content analysis: what are they talking about?
Computers & Education - Methodological issue in researching CSCL
Analyzing CMC content for what?
Computers & Education - Methodological issue in researching CSCL
Investigating cooperation and collaboration in near synchronous computer mediated conferences
Computers & Education - Virtual learning? Selected contributions from the CAL 05 symposium
Virtual teamwork in very large undergraduate classes
Computers & Education
Computers in Human Behavior
Smart utilization of tertiary instructional modes
Computers & Education
Procrastination, participation, and performance in online learning environments
Computers & Education
Emotion understanding and performance during computer-supported collaboration
Computers in Human Behavior
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This paper describes some of the consequences of introducing a face-to-face contact during an online collaborative learning session. Previous research on the development of online groups has suggested a critical transition period at the midpoint of a collaborative task in which group members redefine their behavior. The purpose of the present study was to determine whether face-to-face contact between participants during this period influences the patterns of participation, interaction, affect and behavior over time. Results show that a face-to-face contact introduced at the midpoint of a collaborative task has a positive influence on participation. However, a time sequence analysis of interactions revealed a further transition which appears between the face-to-face contact and the deadline. This transition is characterized by a decline of participation and task-focused interactions. At the same time, the analyses revealed an increase of interactions oriented towards emotional regulation and coordination, as well as a greater need of face-to-face contact, desire to drop out, and use of synchronous communications. These findings are based on an in-depth and longitudinal examination of a small sample, which limits their generalizability, but they may have a number of implications for the design of blended learning programs and the facilitation of collaborative tasks in distributed learning environments.