Trust breaks down in electronic contexts but can be repaired by some initial face-to-face contact

  • Authors:
  • Elena Rocco

  • Affiliations:
  • Collaboratory for Research on Electronic Work (CREW), The School of Information, University of Michigan, 701 Tappan Street, Ann Arbor MI

  • Venue:
  • Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
  • Year:
  • 1998

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Abstract