A guide to expert systems
Building expert systems
Organizational factors affecting the success of end-user computing
Journal of Management Information Systems
The changing role of the systems analyst
Journal of Systems Management
An experimental study of people creating spreadsheets
ACM Transactions on Information Systems (TOIS)
Strategies for managing user developed systems
Information and Management
An overview of knowledge-acquisition and transfer
International Journal of Man-Machine Studies
Journal of Accountancy
An attribution model of decision support systems (DSS) usage
Information and Management
Training end users: an exploratory study
MIS Quarterly
Factors of success for end-user computing
Communications of the ACM
Finding and selecting systems analysts and designers
Journal of Systems Management
Use of development methodology and tools
Journal of Systems Management
Knowledge systems for business: integrating expert systems & MIS
Knowledge systems for business: integrating expert systems & MIS
The management of the end-user environment: an empirical investigation
Information and Management
Unifying the fragmented models of information systems implementation
Critical issues in information systems research
The measurement of end-user computing satisfaction
MIS Quarterly
Expert systems for configuration at Digital: XCON and beyond
Communications of the ACM
Why CSCW applications fail: problems in the design and evaluationof organizational interfaces
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Spreadsheet analysis and design
Communications of the ACM
I/S attitudes: toward theoretical and definitional clarity
ACM SIGMIS Database
The rise of the expert company
The rise of the expert company
The use, operation, and control of the small business computer
Information and Management
What best predicts computer proficiency?
Communications of the ACM
A discrepancy model of end-user computing involvement
Management Science
Group process and conflict in system development
Management Science
An introduction to database systems: vol. 1 (5th ed.)
An introduction to database systems: vol. 1 (5th ed.)
User satisfaction with computer-mediated communication systems
Management Science
Factors affecting computer anxiety in high school computer science students
Journal of Computers in Mathematics and Science Teaching
The importance of learning style in end-user training
MIS Quarterly
Journal of Management Information Systems
Correlates of user satisfaction with end user computing: an exploratory study
Information and Management
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Personal DSS success in small enterprises
Information and Management
On end-user computing productivity: Results of controlled experiments
Information and Management
Determinants of MIS employees' turnover intentions: a structural equation model
Communications of the ACM
Building a distributed expert system capability
Managing expert systems
Ethnographically-informed systems design for air traffic control
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Learning from Notes: organizational issues in groupware implementation
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Effects of information system education and training on user satisfaction: an empirical evaluation
Information and Management
Journal of Information Science
Structured development techniques for user-developed systems
Information and Management
The effects of information centers on the growth of end user computing
Information and Management
The management of end-user computing: status and directions
ACM Computing Surveys (CSUR)
Converging end-user and corporate computing
Communications of the ACM
Information systems education issues: the U.S. and European perspectives
Global information technology education
Groupware and social dynamics: eight challenges for developers
Communications of the ACM
Developing end-users' systems development competence: an exploratory study
Information and Management
The influence of individual differences on skill in end-user computing
Journal of Management Information Systems
An investigation of the relative presentation efficiency of computer-displayed graphs
Information and Management
The grassroots of IT and strategy
Strategic information systems
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Supporting distributed groups with a Montage of lightweight interactions
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Helping CSCW applications succeed: the role of mediators in the context of use
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Exploring obstacles: integrating CSCW in evolving organisations
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Augmenting the organizational memory: a field study of answer garden
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
The role of “help networks” in facilitating use of CSCW tools
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
The work to make a network work: studying CSCW in action
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
An investigation of the design process for end-user developed systems: an exploratory field study
An investigation of the design process for end-user developed systems: an exploratory field study
Systems analysis: a decision approach
Information and Management
Technological frames: making sense of information technology in organizations
ACM Transactions on Information Systems (TOIS) - Special issue on social science perspectives on IS
User information satisfaction: IS implementability and effectiveness
Information and Management
Race differences in job performance and career success
Communications of the ACM
Predictors of learning performance in a computer-user training environment: a path-analytic study
International Journal of Human-Computer Interaction
Multivariate data analysis (4th ed.): with readings
Multivariate data analysis (4th ed.): with readings
End-user training and learning
Communications of the ACM
The assessment of end-user training needs
Communications of the ACM
Champagne training on a beer budget
Communications of the ACM
Information technology innovations: a classification by IT locus of impact and research approach
ACM SIGMIS Database - Special double issue: diffusion of technological innovation
MIS Quarterly - Special issue on IS curricula and pedagogy
MIS Quarterly - Special issue on IS curricula and pedagogy
IS '95: guidelines for undergraduate IS curriculum
MIS Quarterly - Special issue on IS curricula and pedagogy
Why do individuals use computer technology?: a Finnish case study
Information and Management
Comparison of end-user computing characteristics in the U.S., Israel and Taiwan
Information and Management
Understanding user evaluations of information systems
Management Science
Why people do and don't wear active badges: a case study
Computer Supported Cooperative Work
A structural model of end user computing satisfaction and user performance
Information and Management
A comparison of foreign government computing policies
Journal of End User Computing
The Zephyr Help Instance: promoting ongoing activity in a CSCW system
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Training experiences and usage intentions: a field study of a graphical user interface
International Journal of Human-Computer Studies
Voice loops as cooperative aids in space shuttle mission control
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Evolutionary engagement in an ongoing collaborative work process: a case study
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Hypermedia structures and the division of labor in meeting room collaboration
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Support for workflows in a ministerial environment
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Thunderwire: a field study of an audio-only media space
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Supporting social awareness @ work design and experience
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Talking to strangers: an evaluation of the factors affecting electronic collaboration
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Groupware in the wild: lessons learned from a year of virtual collocation
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Groupware implementation: reinvention in the sociotechnical frame
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
The use of spreadsheets in organizations: determinants and consequences
Information and Management
Graduate business students as surrogates for executives in the evaluation of technology
Journal of End User Computing
Collaborative Writing Is Hard to Support: A Field Study of Collaborative Writing
Computer Supported Cooperative Work
When Are Group Scheduling Tools Useful?
Computer Supported Cooperative Work
Merging multiple perspectives in groupware use: intra- and intergroup conventions
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
Recognising “success” and “failure”: evaluating groupware in a commercial context
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
Understanding the role of documents in a hierarchical flow of work
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
GSS for cooperative policymaking: no trivial matter
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
Collaborative workspace for time deferred electronic cooperation
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
Collaborative virtual workspace
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
From workplace to development: what have we learned so far and where do we go?
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
“I love the system—I just don't use it!”
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
NYNEX portholes: initial user reactions and redesign implications
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
The consequences of information technology acceptance on subsequent individual performance
Information and Management
Development of a measure to assess the quality of user-developed applications
ACM SIGMIS Database
Trust breaks down in electronic contexts but can be repaired by some initial face-to-face contact
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Testing the technology acceptance model across cultures: a three country study
Information and Management
Understanding and measuring user competence
Information and Management
Using case study research to build theories of IT implementation
Proceedings of the IFIP TC8 WG 8.2 international conference on Information systems and qualitative research
End user training: an experimental comparison of lecture versus computer-based training
Journal of End User Computing
A diffusion model for public information systems in developing countries
Journal of Global Information Management
What we know about spreadsheet errors
Journal of End User Computing - End User Development
Information and Management
The antecedents and consequents of user perceptions in information technology adoption
Decision Support Systems
Information and Management
Hitting the wall: errors in developing and code inspecting a 'simple' spreadsheet model
Decision Support Systems
Embedding formal knowledge models in active documents
Communications of the ACM
The relation between user satisfaction, usage of information systems and performance
Information and Management
Information technology and organizational change in the public sector
Information technology and computer applications in public administration
Managing knowledge for strategic advantage in the virtual organisation
SIGCPR '99 Proceedings of the 1999 ACM SIGCPR conference on Computer personnel research
Achieving IT infusion: a conceptual model for small business
Information Resources Management Journal
Exploring the measurement of end user computing success
Journal of End User Computing - Special issue on end user computing: clarity, change, choice
Rethinking end-user training strategy: applying a hierarchical knowledge-level model
Journal of End User Computing - Special issue on end user computing: clarity, change, choice
An assessment of systems analysis and design courses
Journal of Systems and Software
It's all in the words: supporting work activites with lightweight tools
GROUP '99 Proceedings of the international ACM SIGGROUP conference on Supporting group work
Computer Supported Cooperative Work
Media Production: Towards Creative Collaboration UsingCommunication Networks
Computer Supported Cooperative Work
DSS model usage in public and private sectors: differences and implications
Journal of End User Computing
Using a structured design approach to reduce risks in end user spreadsheet development
Information and Management
Reading between the lines: an examination of systems analysis and design texts
Journal of Systems and Software
International Journal of Human-Computer Studies
Workflow Systems: Occasions for Success and Failure
Computer Supported Cooperative Work
Influencing the success of spreadsheet development by novice users
ICIS '98 Proceedings of the international conference on Information systems
Power, politics, and MIS implementation
Communications of the ACM
The management of end user computing
Communications of the ACM
The measurement of user information satisfaction
Communications of the ACM
Interaction and outeraction: instant messaging in action
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Going wireless: behavior & practice of new mobile phone users
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
On the criteria to be used in decomposing systems into modules
Communications of the ACM
The notification collage: posting information to public and personal displays
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Linking public spaces: technical and social issues
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Knowledge management systems: issues, challenges, and benefits
Communications of the AIS
Business components: a case study of bankers trust Australia limited
Communications of the ACM
A comparison of usage evaluation and inspection methods for assessing groupware usability
GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work
Understanding Decision Support Systems and Expert Systems
Understanding Decision Support Systems and Expert Systems
Principles of Database Systems
Principles of Database Systems
Composite Structure Design
Management Information Systems
Management Information Systems
Decision Support Systems and Intelligent Systems
Decision Support Systems and Intelligent Systems
A Software Engineering Tool for Expert System Design
IEEE Expert: Intelligent Systems and Their Applications
Expert System Development: A Retrospective View of Five Systems
IEEE Expert: Intelligent Systems and Their Applications
Intellectics and Computational Logic (to Wolfgang Bibel on the occasion of his 60th birthday)
Spreadsheets on Trial: A Survey of Research on Spreadsheet Risks
HICSS '96 Proceedings of the 29th Hawaii International Conference on System Sciences Volume 2: Decision Support and Knowledge-Based Systems
Two Corpuses of Spreadsheet Errors
HICSS '00 Proceedings of the 33rd Hawaii International Conference on System Sciences-Volume 4 - Volume 4
An investigation of strategies for supporting and controlling user development of computer applications (management information systems (mis))
Computerized financial planning: discovering cognitive difficulties in model building
Computerized financial planning: discovering cognitive difficulties in model building
Spreadsheet presentation and error detection: an experimental study
Journal of Management Information Systems - Special issue: Information technology and its organizational impact
User-developed applications: an empirical study of application quality and developer productivity
Journal of Management Information Systems
PolyLens: a recommender system for groups of users
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
Why groupware succeeds: discretion or mandate?
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
What are workplace studies for?
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
The social construction and visualisation of a new Norwegian offshore installation
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
Doing software development: occasions for automation and formalisation
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
Supporting groupware conventions through contextual awareness
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
A Capstone Course in the Information Systems Curriculum
International Journal of Information Management: The Journal for Information Professionals
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