Centralized versus decentralized computing: organizational considerations and management options
ACM Computing Surveys (CSUR)
An empirical study of users as application developers
Information and Management - Annals of discrete mathematics, 24
End-user computing: the MIS managers' perspective
Information and Management
Personal computing vs. personal computers
Information and Management
End-user computing: are you a leader or a laggard
Sloan Management Review
Organizational factors affecting the success of end-user computing
Journal of Management Information Systems
Harvard Business Review
Managing personal computer use: the role of corporate management information systems
Journal of Management Information Systems
Managing the diffusion of end-user computing technologies: a fifties mindset with eighties tools
Managers, micros and mainframes: integrating systems for end-users
Company experiences with end-user computing
Managers, micros and mainframes: integrating systems for end-users
Managers, micros and mainframes: integrating systems for end-users
The user of formal mechanisms for linking the information systems function with
Managers, micros and mainframes: integrating systems for end-users
Strategies for managing user developed systems
Information and Management
Organizing for decision support system support: The end-user services alternative
Journal of Management Information Systems
The impact of information systems strategy on end user computing
Journal of Systems Management
Information centers: the IBM model vs. practice
MIS Quarterly
An investigation of microcomputer policies in large organizations
Information and Management
Expansion and control of end-user computing
Journal of Management Information Systems
Strategies for end-user computing: An integrative framework
Journal of Management Information Systems
Training end users: an exploratory study
MIS Quarterly
Structure and function of information centers: case studies of six organizations
Information and Management
End-user computing environments—finding a balance between productivity and control
Information and Management
The information center approach for developing computer-based information systems
Information and Management
Growth stages of end user computing
Communications of the ACM
Factors of success for end-user computing
Communications of the ACM
End-user computing by top executives
ACM SIGMIS Database
The effective information center: targeting the individual user for success
Journal of Systems Management
Journal of Management Information Systems
A longitudinal study of spreadsheet program use
Journal of Management Information Systems - Special Issue: Decision Support and Knowledge-based Systems
Use of fourth generation languages: application development and documentation problems
Journal of Systems Management
Strategies for managing end user computing
Journal of Systems Management
The management of the end-user environment: an empirical investigation
Information and Management
The measurement of end-user computing satisfaction
MIS Quarterly
The dual role of information centers: an assessment of end user computing management strategies
Information and Management
Utilization as a dependent variable in MIS research
ACM SIGMIS Database
Organizational issues of end-user computing
ACM SIGMIS Database
Microcomputer applications: an empirical look at usage
Information and Management
Definitional distinctions and implications for managing end user computing
Information and Management
Microcomputer adoption—the impact of organizational size and structure
Information and Management
User cube: a taxonomy of end users
Communications of the ACM
Information technologies for the 1990s: an organizational impact perspective
Communications of the ACM
A discrepancy model of end-user computing involvement
Management Science
The evolution of information centers: a stage hypothesis
ACM SIGMIS Database
Use and productivity in personal computing
ICIS '89 Proceedings of the tenth international conference on Information Systems
Implementing desktop computing, infrastructure, and quality of worklife
ICIS '89 Proceedings of the tenth international conference on Information Systems
The ecology of MIS research: a twenty year status review
ICIS '89 Proceedings of the tenth international conference on Information Systems
A study of personal computer utilization by managers
Information and Management
End-user training and computing effectiveness in public agencies: An empirical study
Journal of Management Information Systems
Effective management of end-user computing: a total organization perspective
Journal of Management Information Systems
The importance of learning style in end-user training
MIS Quarterly
Investigating the support role of the information center
MIS Quarterly
Journal of Management Information Systems
Correlates of user satisfaction with end user computing: an exploratory study
Information and Management
Computerization and the transformation of work
Computerization and controversy
Corporate systems management: an overview and research perspective
Communications of the ACM
Computing the future: a broader agenda for computer science and engineering
Computing the future: a broader agenda for computer science and engineering
Designing the IS organization: aligning the systems development function with the business
SIGCPR '92 Proceedings of the 1992 ACM SIGCPR conference on Computer personnel research
A social cognitive theory perspective on individual reactions to computing technology
ICIS '91 Proceedings of the twelfth international conference on Information systems
A critque of the stage hypothesis: theory and empirical evidence
Communications of the ACM
The management of end user computing
Communications of the ACM
The measurement of user information satisfaction
Communications of the ACM
Application Development without Programmers
Application Development without Programmers
An investigation of the information center from the user's perspective
ACM SIGMIS Database
MIS research: a profile of leading journals and universities
ACM SIGMIS Database
Some non-technical issues in the implementation of corporate e-mail: lessons from case studies
SIGCPR '96 Proceedings of the 1996 ACM SIGCPR/SIGMIS conference on Computer personnel research
Specification and dialogue control of visual interaction through visual rewriting systems
ACM Transactions on Programming Languages and Systems (TOPLAS)
CODASYS: a consulting tool for novice database designers
ACM SIGMIS Database
A completely visual environment for agent-based computing
AVI '98 Proceedings of the working conference on Advanced visual interfaces
Users as developers: conditions and effects of user systems development
Computing information technology
A comparison of end user and expert system quality assessments
Advanced topics in end user computing
Advanced topics in end user computing
Communications of the ACM - End-user development: tools that empower users to create their own software solutions
Meta-design: a manifesto for end-user development
Communications of the ACM - End-user development: tools that empower users to create their own software solutions
The use of a knowledge-based system in conceptual data modeling
Decision Support Systems
Towards a "personal cost" model for end-user development
CHINZ '06 Proceedings of the 7th ACM SIGCHI New Zealand chapter's international conference on Computer-human interaction: design centered HCI
Organization designs for the management of end-user computing: reexamining the contingencies
Journal of Management Information Systems - Special issue: Information technology and organization design
Proceedings of the 4th international workshop on End-user software engineering
Design of a Competency-Based Instrument for Measuring End-User e-Business Capability
Computer Supported Cooperative Work in Design IV
An Evaluation System for End-User Computing Capability in a Computing Business Environment
IEICE - Transactions on Information and Systems
End-User Development for E-Government Website Content Creation
IS-EUD '09 Proceedings of the 2nd International Symposium on End-User Development
The use of a knowledge-based system in conceptual data modeling
Decision Support Systems
Computer environments for improving end-user accessibility
ERCIM'02 Proceedings of the User interfaces for all 7th international conference on Universal access: theoretical perspectives, practice, and experience
Assessing end-user programming for a graphics development environment
AMT'10 Proceedings of the 6th international conference on Active media technology
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The development of computing applications by the people who have direct need for them in their work has become commonplace. During the 1980s, development of applications by “end users” accelerated and became a key management and research concern. Known as “end-user computing,” the phenomena and research associated with this trend cross a variety of disciplines. This article critically surveys the published literature on end-user computing (EUC) management according to a comprehensive research model. The article introduces the EUC management research model, identifies prior research contributions, and offers guideline for the future. The focal points of the model are two EUC management components which represent two different levels of theorizing found in the literature. The first level focuses on the organization factors of strategy, technology, and management action. The second level focuses on the individual factors of end user, task, tool, and end-user action. The remainder of the model includes factors typically investigated as the antecedents (context) and consequences (outcomes) of EUC. More than 90 English-language articles published from 1983-1990 are mapped into the model. Specific variables for each factor are identified; research streams are interpreted; findings are synthesized; and gaps in our knowledge are highlighted. We then raise a number of substantive and methodological issues that need to be addressed and suggest two themes we envision as important for EUC management research in the 1990s: EUC as an extension of organizational computing and EUC as a social learning phenomenon. Guidance is offered for using these theme to inform future research.