Training end users: an exploratory study
MIS Quarterly
The management of the end-user environment: an empirical investigation
Information and Management
Spreadsheet analysis and design
Communications of the ACM
A discrepancy model of end-user computing involvement
Management Science
Personal DSS success in small enterprises
Information and Management
Effects of information system education and training on user satisfaction: an empirical evaluation
Information and Management
The management of end-user computing: status and directions
ACM Computing Surveys (CSUR)
Converging end-user and corporate computing
Communications of the ACM
An investigation of the design process for end-user developed systems: an exploratory field study
An investigation of the design process for end-user developed systems: an exploratory field study
A structural model of end user computing satisfaction and user performance
Information and Management
The use of spreadsheets in organizations: determinants and consequences
Information and Management
Graduate business students as surrogates for executives in the evaluation of technology
Journal of End User Computing
Development of a measure to assess the quality of user-developed applications
ACM SIGMIS Database
Exploring the measurement of end user computing success
Journal of End User Computing - Special issue on end user computing: clarity, change, choice
Using a structured design approach to reduce risks in end user spreadsheet development
Information and Management
Influencing the success of spreadsheet development by novice users
ICIS '98 Proceedings of the international conference on Information systems
Management Information Systems
Management Information Systems
Spreadsheets on Trial: A Survey of Research on Spreadsheet Risks
HICSS '96 Proceedings of the 29th Hawaii International Conference on System Sciences Volume 2: Decision Support and Knowledge-Based Systems
An investigation of strategies for supporting and controlling user development of computer applications (management information systems (mis))
User-developed applications: an empirical study of application quality and developer productivity
Journal of Management Information Systems
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Organizations rely heavily on applications developed by end users, yet lack of experience and training may compromise the ability of end users to make objective judgments about the quality of their applications. The study reported on in this chapter investigated the ability of end users to assess the quality of applications they develop. The results confirm that there are differences between the system quality assessments of end user developers and independent expert assessors. In particular, the results of this study suggest that end users with little experience may erroneously consider the applications they develop to be of high quality. Some implications of these results are discussed.