The management of the end-user environment: an empirical investigation

Investigating the support role of the information center

MIS Quarterly

Management control of end-user computing a description of research in progress

SIGCPR '92 Proceedings of the 1992 ACM SIGCPR conference on Computer personnel research

The interaction between end user computing and task characteristics: an exploratory study

SIGCPR '93 Proceedings of the 1993 conference on Computer personnel research

The management of end-user computing: status and directions

ACM Computing Surveys (CSUR)

End user computing levels, job motivation and user perceptions of computing outcomes: a field investigation

SIGCPR '97 Proceedings of the 1997 ACM SIGCPR conference on Computer personnel research

Personal computing acceptance factors in small firms: a structural equation model

MIS Quarterly

Sources of dissatisfaction in end-user support: an empirical study

ACM SIGMIS Database

A comparison of end user and expert system quality assessments

Advanced topics in end user computing

Comprehensive bibliography

Advanced topics in end user computing

Impacts of end-user and information center characteristics on end-user computing support

Journal of Management Information Systems

The Impact of Information Centers on End-User Computing

Information Resources Management Journal

Assessment of End-User Computing from an Organizational Perspective

Information Resources Management Journal