Application Development without Programmers
Application Development without Programmers
The information system as a competitive weapon
Communications of the ACM - Special section on management of information systems
Organization and management of the information center: case studies
SIGCPR '85 Proceedings of the twenty-first annual conference on Computer personnel research
The successful information center: what does it take?
SIGCPR '85 Proceedings of the twenty-first annual conference on Computer personnel research
Some thoughts on quality issues of end-user developed systems
SIGCPR '85 Proceedings of the twenty-first annual conference on Computer personnel research
Educating the CBIS user: a case analysis
ACM SIGMIS Database
Personal computers and data processing departments: interfaces, impact and implications
ACM SIGCPR Computer Personnel
Information centers: the IBM model vs. practice
MIS Quarterly
Factors of success for end-user computing
Communications of the ACM
Documentation for user-developed applications with high documentation requirements
ACM SIGDOC Asterisk Journal of Computer Documentation
End-user computing by top executives
ACM SIGMIS Database
Critical success factors in information center strategy
SIGCPR '88 Proceedings of the ACM SIGCPR conference on Management of information systems personnel
SIGCPR '88 Proceedings of the ACM SIGCPR conference on Management of information systems personnel
SIGCPR '88 Proceedings of the ACM SIGCPR conference on Management of information systems personnel
Analysis and design skills required by end-users in small organizations
SIGCPR '88 Proceedings of the ACM SIGCPR conference on Management of information systems personnel
The measurement of end-user computing satisfaction
MIS Quarterly
Organizational issues of end-user computing
ACM SIGMIS Database
A spreadsheet interface for logic programming
CHI '89 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
User cube: a taxonomy of end users
Communications of the ACM
Comparing representations with relational and EER models
Communications of the ACM
Investigating the support role of the information center
MIS Quarterly
Microcomputer training users?: do trained users differ from non-trained
ACM SIGMIS Database
Intensity of end user computing
ACM SIGMIS Database
Motivation and performance in the information systems field: a survey of related studies
SIGCPR '91 Proceedings of the 1991 conference on SIGCPR
New human resources infrastructures: computer mediated performance appraisals
SIGCPR '91 Proceedings of the 1991 conference on SIGCPR
SIGCPR '91 Proceedings of the 1991 conference on SIGCPR
ACM SIGCPR Computer Personnel
Corporate systems management: an overview and research perspective
Communications of the ACM
Quality end user-developed applications: some essential ingredients
ACM SIGMIS Database
Modelling and measuring end user sophistication
SIGCPR '92 Proceedings of the 1992 ACM SIGCPR conference on Computer personnel research
SIGCPR '92 Proceedings of the 1992 ACM SIGCPR conference on Computer personnel research
Management control of end-user computing a description of research in progress
SIGCPR '92 Proceedings of the 1992 ACM SIGCPR conference on Computer personnel research
Staffing and managerial aspects of information systems in art museums: an example of nonprofits
SIGCPR '92 Proceedings of the 1992 ACM SIGCPR conference on Computer personnel research
Staffing and managerial aspects of information systems in art museums: an example of nonprofits
ACM SIGCPR Computer Personnel
The effect of expertise on software selection
ACM SIGMIS Database
The interaction between end user computing and task characteristics: an exploratory study
SIGCPR '93 Proceedings of the 1993 conference on Computer personnel research
AN is department dealing with end-user computing: a case study
SIGCPR '93 Proceedings of the 1993 conference on Computer personnel research
A contingency model for mapping chargeback systems to information system environments
SIGCPR '93 Proceedings of the 1993 conference on Computer personnel research
The management of end-user computing: status and directions
ACM Computing Surveys (CSUR)
Converging end-user and corporate computing
Communications of the ACM
COCS '93 Proceedings of the conference on Organizational computing systems
End-user computing abilities and the use of information systems
ACM SIGCPR Computer Personnel
Implementing microcomputers in local government: a case study of a loosely structured approach
SIGCPR '94 Proceedings of the 1994 computer personnel research conference on Reinventing IS : managing information technology in changing organizations: managing information technology in changing organizations
The role of “help networks” in facilitating use of CSCW tools
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Champagne training on a beer budget
Communications of the ACM
MIS Quarterly - Special issue on IS curricula and pedagogy
The joy of cooking: about computing in the classroom—know your ingredients
SIGUCCS '93 Proceedings of the 21st annual ACM SIGUCCS conference on User services
SIGCPR '97 Proceedings of the 1997 ACM SIGCPR conference on Computer personnel research
Re-conceptualizing IT training for the workforce of the future
SIGCPR '98 Proceedings of the 1998 ACM SIGCPR conference on Computer personnel research
Training for end-user computing: are basic abilities enough for learning?
SIGCPR '86 Proceedings of the twenty-second annual computer personnel research conference on Computer personnel research conference
End-user application development: practices, policies, and organizational impacts
SIGCPR '86 Proceedings of the twenty-second annual computer personnel research conference on Computer personnel research conference
Issues in the management of microcomputer systems
ACM '85 Proceedings of the 1985 ACM annual conference on The range of computing : mid-80's perspective: mid-80's perspective
Examining workgroup influence on technology usage: a community of practice perspective
SIGCPR '00 Proceedings of the 2000 ACM SIGCPR conference on Computer personnel research
Sources of dissatisfaction in end-user support: an empirical study
ACM SIGMIS Database
Annals of cases on information technology
Creating business value with information technology
Advanced topics in end user computing
Communications of the ACM - Why CS students need math
Computing information technology
Personal and situational factors as predictors of end user performance
Advanced topics in end user computing
Advanced topics in end user computing
Assessing computer literacy: a comparison of self-assessment and actual skills
Current issues in IT education
End-user prototyping: sophisticated users supporting system development
ACM SIGMIS Database
Information systems strategy and end-user application development
ACM SIGMIS Database
Corporate MIS/DP and end user computing: the emergence of a new partnership
ACM SIGMIS Database
An investigation of the information center from the user's perspective
ACM SIGMIS Database
Understanding intranets in the context of end-user computing
ACM SIGMIS Database
Expert systems development: some issues of design process
ACM SIGSOFT Software Engineering Notes
The use of a knowledge-based system in conceptual data modeling
Decision Support Systems
Testing a causal model of end-user application effectiveness
Journal of Management Information Systems
A model for evaluating information center success
Journal of Management Information Systems
Executives' perceptions of the business value of information technology: a process-oriented approach
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Spreadsheet presentation and error detection: an experimental study
Journal of Management Information Systems - Special issue: Information technology and its organizational impact
The influence of database structure representation on database system learning and use
Journal of Management Information Systems
Impacts of end-user and information center characteristics on end-user computing support
Journal of Management Information Systems
Survey research methodology in management information systems: an assessment
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Marketing information systems in the fortune 500 companies: past, present, and future
Journal of Management Information Systems - Special section: Realizing value from information technology investment
An empirical study of factors affecting software package selection
Journal of Management Information Systems
The role of spreadsheet knowledge in user-developed application success
Decision Support Systems
Enablers of enterprise systems training success an exploratory investigation
International Journal of Business Information Systems
Design of a Competency-Based Instrument for Measuring End-User e-Business Capability
Computer Supported Cooperative Work in Design IV
Measures of perceived end-user computing competency in an organizational computing environment
Knowledge-Based Systems
Computers in Human Behavior
The use of a knowledge-based system in conceptual data modeling
Decision Support Systems
From technology to domain: the context of work for end-user development
Proceedings of the 2011 iConference
Supporting business process experts in tailoring business processes
Interacting with Computers
Harnessing handheld computing: managing IS support to the digital ranger with defensive design
DESRIST'11 Proceedings of the 6th international conference on Service-oriented perspectives in design science research
Assessing the factors related to microcomputer usage by middle managers
International Journal of Information Management: The Journal for Information Professionals
Planning to solve the “skills problem” in the virtual information management organization
International Journal of Information Management: The Journal for Information Professionals
Exploring the relationships between user information satisfaction and job satisfaction
International Journal of Information Management: The Journal for Information Professionals
Analysis of Information Technology Success in Small Firms in New Zealand
International Journal of Information Management: The Journal for Information Professionals
Associations between user training and information systems success
International Journal of Information Management: The Journal for Information Professionals
Information Resources Management for End User Computing: An Exploratory Study
Information Resources Management Journal
Information Resources Management Journal
The Impact of Information Centers on End-User Computing
Information Resources Management Journal
Protecting Organizational Information Resources
Information Resources Management Journal
End-User Computing Success Factors: Further Evidence from a Developing Nation
Information Resources Management Journal
Disturbing Realities Concerning Data Policies in Organizations
Information Resources Management Journal
Selecting a Systems Development Methodology: A Contingency Framework
Information Resources Management Journal
A Users' Perspective of the Critical Success Factors Applicable to Information Centers
Information Resources Management Journal
Managing IS Development: A Contingency-Growth Approach
Information Resources Management Journal
The Senior Executive as Organizational Stakeholder of Microcomputer Technology
Information Resources Management Journal
A Descriptive Model for End-User Acceptance of Information Centers
Information Resources Management Journal
Assessment of End-User Computing from an Organizational Perspective
Information Resources Management Journal
An Empirical Reassessment of the Measure of Information System Sophistication
Information Resources Management Journal
Systems Theory and Information Resources Management: Integrating Key Concepts
Information Resources Management Journal
The IRM Curriculum Model: An International Curriculum Model for a 4-Year Undergraduate Program
Information Resources Management Journal
Our Mousetrap's Fine: So Why Aren't People Beating A Path To Our Door?
Information Resources Management Journal
Course management system adoption and usage: A process theoretic perspective
Computers in Human Behavior
User expertise in contemporary information systems: Conceptualization, measurement and application
Information and Management
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End users can be classified into six distinct types. Each of them needs differentiated education, support, and control from the Information Systems function. To support a large number of their applications a new computing environment, “the third environment” must be developed by Information Systems (I/S) management. Close attention must also be paid by I/S management to the need to involve “functional support personnel” (end users in each functional area who spend most of their time programming and aiding other end users) in the I/S end user management process.