Analysis and design skills required by end-users in small organizations

Authors:
G. Schell
Affiliations:
Univ. of Tulsa, Tulsa, OK
Venue:
SIGCPR '88 Proceedings of the ACM SIGCPR conference on Management of information systems personnel
Year:
1988

Citing 5
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Abstract

End user computing (EUC) in small organizations is different from EUC in large organizations. The difference appears to be associated with the degree of job specialization in the organization, especially as it pertains to skills required to develop information systems. Analysis and design expertise for developing information systems is not a widely needed skill in the traditional functional areas of organizations. Small organizations tend to lack members who can be called upon to furnish this expertise.This article presents preliminary work that attempts to examine how analysis and design needs of small organizations are met. Several small organizations were studied and the persons responsible for developing significant end user applications were interviewed. While the objectives for and justification of end user computing is similar in both large and small organizations, the methodology and organizational support associated with those projects are different.