The management of end user computing
Communications of the ACM
Quality Data Processing; The Profit Potential for the 80s
Quality Data Processing; The Profit Potential for the 80s
End-user computing by top executives
ACM SIGMIS Database
Organizational issues of end-user computing
ACM SIGMIS Database
Treating IS development as a business: an agenda for research
ACM SIGCPR Computer Personnel
End-user application development: practices, policies, and organizational impacts
SIGCPR '86 Proceedings of the twenty-second annual computer personnel research conference on Computer personnel research conference
Information systems strategy and end-user application development
ACM SIGMIS Database
A model for evaluating information center success
Journal of Management Information Systems
The Senior Executive as Organizational Stakeholder of Microcomputer Technology
Information Resources Management Journal
Assessment of End-User Computing from an Organizational Perspective
Information Resources Management Journal
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A growing number of end-users are developing their own application systems. The potential benefits of application development by end-users include: enhanced productivity of professionals and white-collar workers, creating user-friendly applications and overcoming the implementation problems by transferring the process to the end-users. In the enthusiasm to take advantage of these benefits, it is important not to overlook the costs and risks of low quality end-user developed applications. This paper focuses on quality issues of end-user created applications and makes specific recommendations for quality control.