The management of end user computing
Communications of the ACM
Information Systems in Organizations
Information Systems in Organizations
Implementation: The Key to Successful Information Systems
Implementation: The Key to Successful Information Systems
Globalization, culture, and information: Towards global knowledge transparency
The Journal of Strategic Information Systems
Knowledge mapping for rapidly evolving domains: A design science approach
Decision Support Systems
Organizational culture and information systems adoption: A three-perspective approach
Information and Organization
International Journal of Information Management: The Journal for Information Professionals
Usage of and Support for Information Centers: An Exploratory Survey
Information Resources Management Journal
Analyzing the Influence of Web Site Design Parameters on Web Site Usability
Information Resources Management Journal
Achieving IT Infusion: A Conceptual Model for Small Businesses
Information Resources Management Journal
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This article describes an approach for managing the introduction of information technologies in organizations which we have called "implementation by cultural infusion." The approach was developed and successfully used in response to the necessity of setting up a low-overhead, high-growth computer services function for a small research organization of about 200 nontechnical users. The article first describes how the organization established the infrastructural mechanisms to make such an implementation method successful. It then describes the concepts and dynamics of the cultural infusion approach to implementing information technologies, how it was used in the organization, what successes and failures were encountered, and what the impacts were after four years. Finally, the possibility of using the cultural infusion approach in larger organizations and different settings is examined.