Microcomputer selection process for organizational information management
Information and Management
End-user computing: the MIS managers' perspective
Information and Management
Office automation: a social and organizational perspective
Office automation: a social and organizational perspective
End-user computing: are you a leader or a laggard
Sloan Management Review
The management of end user computing
Communications of the ACM
The impact of office automation on the organization: some implications for research and practice
Communications of the ACM
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A survey of MIS professionals and end users in corporations is used to develop an understanding of the impact of End User Computing on the corporate information processing environment. Traditional corporate MIS department's role and degree of involvement in the initiation and development of End User Computing in the corporation is investigated. The study chronicles the evolution of EUC activities in the respondents' organizations and identifies the emergence of a new partnership between the MIS department and end users based on a set of redefined roles, responsibilities and relationships. These changing roles and responsibilities are described and discussed.