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Plans and situated actions: the problem of human-machine communication
A small matter of programming: perspectives on end user computing
A small matter of programming: perspectives on end user computing
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Watch what I do: programming by demonstration
Beyond programming: to a new era of design
Beyond programming: to a new era of design
Information ecologies: using technology with heart
Information ecologies: using technology with heart
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Computer Supported Cooperative Work - Special issue: a web on the wind: the structure of invisible work
The management of end user computing
Communications of the ACM
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From Control to Drift: The Dynamics of Corporate Information Infrastructures
Proceedings of the second Nordic conference on Human-computer interaction
Designing for serendipity: supporting end-user configuration of ubiquitous computing environments
DIS '02 Proceedings of the 4th conference on Designing interactive systems: processes, practices, methods, and techniques
Knowledge Work as Collaborative Work: A Situated Activity Theory View
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 1 - Volume 1
Shifting Innovation to Users via Toolkits
Management Science
Designing for ephemerality and prototypicality
DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques
How Users Matter: The Co-Construction of Users and Technology (Inside Technology)
How Users Matter: The Co-Construction of Users and Technology (Inside Technology)
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Infrastructures from the bottom-up and the top-down: can they meet in the middle?
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
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The paper discusses the need to broaden the End User Programming and End User Development perspective to cover the entire context of end users' work. Though we have a better understanding of this context today than earlier in the systems development, the approaches have remained technology-design oriented and research processes without the explicit aspects of the end users' actual knowledge work. The paper argues that Developmental Work Research could be a solution to improve the research processes. A range of ideas from that body of work is included to show how the domain and the context of work could be integrated for End User Development approaches.