Knowledge Work as Collaborative Work: A Situated Activity Theory View

Authors:
Juhani Iivari;Henry Linger
Affiliations:
-;-
Venue:
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 1 - Volume 1
Year:
1999

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Abstract

The paper proposes a Situated Activity Theory view of collaborative knowledge work. Situated Activity Theory makes a distinction between activity, tasks and encounters, the first two following the traditional distinction between activity and action in Activity Theory. Encounters are incorporated to model the temporal organisation of work. Referring to the high variety of knowledge work, Situated Activity Theory suggests an instansiation process in which an activity is instansiated into an action working on a single object of work. The instansiation process is viewed as continuous process that takes place in a close concert with the action as it unfolds.