Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
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Communications of the AIS
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Organization Science
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HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 1 - Volume 1
Costly Bidding in Online Markets for IT Services
Management Science
Information Systems Research
General Perspectives on Knowledge Management: Fostering a Research Agenda
Journal of Management Information Systems
Research on modular-product's cost control and decision-making system based on CBR
CCDC'09 Proceedings of the 21st annual international conference on Chinese Control and Decision Conference
Automation of social networks with QA agents
Proceedings of the 9th International Conference on Autonomous Agents and Multiagent Systems: volume 1 - Volume 1
Knowledge risks in organizational networks: An exploratory framework
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Survey of social search from the perspectives of the village paradigm and online social networks
Journal of Information Science
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Personal knowledge exchanges (PKEs) are Web-based markets that match seekers and providers of knowledge and facilitate the pricing and transfer of knowledge assets. They show significant potential to function as infrastructure for the ''elance-economy.'' This study examines transactions for software expertimse in a personal knowledge exchange. It evaluates the mobilization of knowledge in terms of the speed and the number of knowledge providers that are matched to a knowledge request. Hypotheses are proposed based on transaction costs imposed by the characteristics of knowledge. We also study the impact of safeguarding and coordination mechanisms that may help overcome challenges to PKE use. We find that knowledge mobilization in the PKE is adversely impacted by knowledge transfer costs due to the tacitness, situatedness, and complexity of knowledge that is sought. To a lesser extent, knowledge mobilization is adversely affected by the likelihood of opportunistic behavior as indicated by the reputation ratings of the individual requesting the knowledge. The study enables a better understanding of the factors impacting the effectiveness of personal knowledge exchanges and provides important managerial implications for shaping their development.