Groupware and social dynamics: eight challenges for developers
Communications of the ACM
Scenario-based design: envisioning work and technology in system development
Scenario-based design: envisioning work and technology in system development
Supporting social awareness @ work design and experience
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Group dynamics and ubiquitous computing
Communications of the ACM
Designing Collaborative Systems: A Practical Guide to Ethnography
Designing Collaborative Systems: A Practical Guide to Ethnography
Learning and living in the 'new office'
ECSCW'03 Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work
Creating conditions for participation: conflicts and resources in systems development
Human-Computer Interaction
Computer Support for Social Awareness in Flexible Work
Computer Supported Cooperative Work
When second wave HCI meets third wave challenges
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
Usability and interaction design-new challenges for the Scandinavian tradition
Behaviour & Information Technology - Work with Computing Systems WWCS 2007, Stockholm
Experimenting introductory tools for innovation and participatory design
Proceedings of the 11th Biennial Participatory Design Conference
From technology to domain: the context of work for end-user development
Proceedings of the 2011 iConference
Experiencing security in interaction design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
IS-EUD'11 Proceedings of the Third international conference on End-user development
Methodological Review: Participatory design for computerization of clinical practice guidelines
Journal of Biomedical Informatics
Personas, people and participation: challenges from the trenches of local government
Proceedings of the 12th Participatory Design Conference: Research Papers - Volume 1
Looking ahead: how field trials can work in iterative and exploratory design of ubicomp systems
Proceedings of the 2012 ACM Conference on Ubiquitous Computing
Three case studies of UX with moving products
Proceedings of the 2013 ACM international joint conference on Pervasive and ubiquitous computing
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As a context for IT design, flexible work presents a new challenge. Ways of working tend to be prototypical, habits are forming slowly and work is carried out everywhere. Even when applying ethnographic methods, it is difficult to capture the ephemerality and prototypicality of cooperative work that Grudin claims must be preserved through design. Through a discussion of a design project dedicated to the design of support for social awareness, we reflect on the means of design - scenarios and prototypes, and their ability to support design for ephemerality and prototypicality. Our conclusion is that by using scenarios as boundary objects, in multiple prototyping experiments, they support the negotiation and boundary understanding of design ideas, rather than one or more solutions. Hence it becomes possible to design to preserve ephemerality and prototypicality.