Computer support for cooperative design (invited paper)
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
The workaday world as a paradigm for CSCW design
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Portholes: supporting awareness in a distributed work group
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Media spaces: bringing people together in a video, audio, and computing environment
Communications of the ACM
Supporting social awareness @ work design and experience
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Arranging to do things with others
Conference Companion on Human Factors in Computing Systems
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Interaction and outeraction: instant messaging in action
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Through the Interface: A Human Activity Approach to User Interface Design
Through the Interface: A Human Activity Approach to User Interface Design
Group dynamics and ubiquitous computing
Communications of the ACM
The Public Availability of Actions andArtefacts
Computer Supported Cooperative Work
Work rhythms: analyzing visualizations of awareness histories of distributed groups
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Unpacking "privacy" for a networked world
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Communications of the ACM - A game experience in every application
Designing for ephemerality and prototypicality
DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques
Technology as Experience
Making by making strange: Defamiliarization and the design of domestic technologies
ACM Transactions on Computer-Human Interaction (TOCHI)
Learning and living in the 'new office'
ECSCW'03 Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work
Work, locales and distributed social worlds
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
Breadcrumbs of interaction: situating personal information management
Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
OZCHI '09 Proceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group: Design: Open 24/7
Engineering social awareness in work environments
UAHCI'07 Proceedings of the 4th international conference on Universal access in human-computer interaction: ambient interaction
The Dynamics of Material Artifacts in Collaborative Research Teams
Computer Supported Cooperative Work
Computer supported collaborative learning at work: CSCL at work
Proceedings of the 16th ACM international conference on Supporting group work
A review of awareness in distributed collaborative software engineering
Software—Practice & Experience - Focus on Selected PhD Literature Reviews in the Practical Aspects of Software Technology
Group awareness tools: It's what you do with it that matters
Computers in Human Behavior
Exploring community building with an awareness display
Proceedings of the 4th International Conference on PErvasive Technologies Related to Assistive Environments
Proceedings of the 17th ACM international conference on Supporting group work
Concealment of Emotion in an Emergency Room: Expanding Design for Emotion Awareness
Computer Supported Cooperative Work
Supporting Effortless Coordination: 25 Years of Awareness Research
Computer Supported Cooperative Work
Reviewing the quality of awareness support in collaborative applications
Journal of Systems and Software
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How do we conceptualize social awareness, and what support is needed to develop and maintain social awareness in flexible work settings? The paper begins by arguing the relevance of designing for social awareness in flexible work. It points out how social awareness is suspended in the field of tension that exists between the ephemerality and continuity of social encounters, exploring ways to construct identity through relationships by means of social encounters --- notably those that are accidental and unforced. We probe into this issue through design research: In particular, we present three exploratory prototyping processes in an open office setting (examining the concepts of a shared calendar, personal panels, and ambient awareness cues). Field studies, conducted in parallel, have contributed to a conceptual deconstruction of CSCW concepts, resulting in a focus on cues to relatedness, to belonging, and to care. Analyzing these three prototypes in their microcosmic usage setting results in specific recommendations for the three types of applications with respect to social awareness. The experiences indicate that the metaphors a `shared mirror' and `breadcrumbs' are promising foundations on which to base further design. We present these analyses and suggest that the metaphors work because of their ability to map experiences from the physical space into conceptual experiences. We conclude that social awareness in flexible work must be constructed indirectly, presenting itself as an option, rather than as a consequence of being able to overhear and oversee.