Computer usage in developing countries: case study Kuwait
Information and Management - Annals of discrete mathematics, 24
A laboratory study of user characteristics and decision-making performance in end-user computing
Information and Management
Change, attitude to change, and decision support system success
Information and Management
Organizational factors affecting the success of end-user computing
Journal of Management Information Systems
Validating and applying user satisfaction as a measure of mis success in small organizations
Information and Management
A short-form measure of user information satisfaction: a psychometric evaluation and notes on use
Journal of Management Information Systems
The changing data processing environment in Saudi Arabia
Information and Management
The measurement of end-user computing satisfaction
MIS Quarterly
Barriers to computer-based message systems in developing countries
ACM SIGCAS Computers and Society
The management of end user computing
Communications of the ACM
The measurement of user information satisfaction
Communications of the ACM
Computer alienation and information technology assimilation: a comparative study between saudi and american decision makers in petro-chemical and printing industries
Information Resources Management for End User Computing: An Exploratory Study
Information Resources Management Journal
International Journal of Information Management: The Journal for Information Professionals
The Impact of User Satisfaction on Computer-Mediated Communication Acceptance: A Causal Path Model
Information Resources Management Journal
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The rapid growth of end-user computing EUC has dramatically affected the nature of information systems in many organizations and many countries. EUC proliferation is more evident in organizations in developing countries because of steady improvement in the performance/price ratio of EUC computing technology. As organizations become increasingly dependent on EUC to fulfill their information requirements, the management of EUC resources demands a better understanding of the factors that affect EUC success. This paper attempts to measure and validate some individual and organizational factors hypothesized to affect the success of EUC in a developing country, namely Saudi Arabia. One hundred and fifty-eight end users in forty-five small organizations were surveyed. The study findings indicate that EUC success is closely associated with organization size, EUC training, source of computer application, computer literacy, top management involvement, number of system analysts, and availability of native language software. The need for a process oriented model to study organizational variables is addressed because of the importance of the time frame of the EUC adoption process.