Information centers: the IBM model vs. practice
MIS Quarterly
Expansion and control of end-user computing
Journal of Management Information Systems
Strategies for end-user computing: An integrative framework
Journal of Management Information Systems
Structure and function of information centers: case studies of six organizations
Information and Management
Growth stages of end user computing
Communications of the ACM
In the age of the smart machine: the future of work and power
In the age of the smart machine: the future of work and power
Journal of Systems Management
Critical success factors for information center managers
MIS Quarterly
Investigating the support role of the information center
MIS Quarterly
Examining the computing and centralization debate
Communications of the ACM - Special issue on computer graphics: state of the arts
Scandinavian Journal of Information Systems
Attitudes and intentions of information center personnel
Information and Management
Are information centers responsive to end user needs?
Information and Management
Change agentry—the next IS frontier
MIS Quarterly
Management of emerging technologies: experiences and lessons learned at US West
Information and Management
An impact factor model of Intranet adoption: an exploratory and empirical research
Journal of Systems and Software
An analysis of Intranet infusion levels
Information Resources Management Journal
Evolution and organizational information systems: an assessment of Nolan's stage model
Communications of the ACM
A critque of the stage hypothesis: theory and empirical evidence
Communications of the ACM
The management of end user computing
Communications of the ACM
Managing the computer resource: a stage hypothesis
Communications of the ACM
Intraorganizational communication with intranets
Communications of the ACM
Key Role Players in the Initiation and Implementation of Intranet Technology
Proceedings of the IFIP TC8 WG8.2 International Working Conference on New Information Technologies in Organizational Processes: Field Studies and Theoretical Reflections on the Future of Work
The New Computing Archipelago: Intranet Islands of Practice
HOIT '00 Proceedings of the IFIP TC9 WG9.3 International Conference on Home Oriented Informatics and Telematics,: Information, Technology and Society
Informational environments: organizational contexts of online information use
Journal of the American Society for Information Science and Technology
Information Systems Research
Knowledge Management in the Professions: The Case of IT Support in Law Firms
HICSS '00 Proceedings of the 33rd Hawaii International Conference on System Sciences-Volume 3 - Volume 3
Tracing Influence through Intranets of Compliance
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 4 - Volume 4
Studying Teamwork in Global IT Support
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track1 - Volume 1
Using Intranets: Preliminary Results from a Socio-technical Field Study
HICSS '99 Proceedings of the Thirty-second Annual Hawaii International Conference on System Sciences-Volume 5 - Volume 5
Determinants of information center success
Journal of Management Information Systems
Intranet Boundaries as Guidelines for Systems Integration
International Journal of Electronic Commerce
The Journal of Strategic Information Systems
Facilitation Roles and Responsibilities for Sustained Collaboration Support in Organizations
Journal of Management Information Systems
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In this paper, we examine the adoption and use of organizational intranets as an extension of the end-user computing movement. This perspective provides a background against which the rapid proliferation of organizational intranets in the 1990s can be compared and contrasted with the explosion of personal computers and end-user computing in the 1980s. Our retrospective analysis of end-user computing is based on academic and business journal literature. Our contemporary analysis of intranet development and use relies on data from a large-scale study of intranets in US firms. We examine similarities with early EUC efforts, such as the initial grass-roots, multiple adoption of PC technologies, that were followed by efforts to standardize and integrate technological "islands." We also highlight ways in which organizational experiences with intranets may diverge from earlier EUC experiences. Our discussion of these organizational experiences and practices draws on institutional theory to understand how and why organizational adoption and use of information technologies may differ from those of the past in important ways that require rethinking of current practices. In particular, we focus on the issues related to intranet integration and to the evolving roles of intranet end-users and IT professionals.