Infotrends: profiting from your information resources
Infotrends: profiting from your information resources
An investigation of online searcher traits and their relationship to search outcomes
Journal of the American Society for Information Science
Journal of the American Society for Information Science
Information Processing and Management: an International Journal
Democratizing information: online databases and the rise of end-user searching
Democratizing information: online databases and the rise of end-user searching
Connections: new ways of working in the networked organization
Connections: new ways of working in the networked organization
Interface: an evolving concept
Communications of the ACM - Special issue on graphical user interfaces
Returns to science: computer networks in oceanography
Communications of the ACM - Special issue on internetworking
Strategic information technology management
Toward a user-centered information service
Journal of the American Society for Information Science
Technological frames: making sense of information technology in organizations
ACM Transactions on Information Systems (TOIS) - Special issue on social science perspectives on IS
Unused relevant information in research and development
Journal of the American Society for Information Science
Learning from notes: organizational issues in groupware implementation
Computerization and controversy (2nd ed.)
Journal of the American Society for Information Science - Special issue: electronic publishing
Journal of the American Society for Information Science
Information ecologies: using technology with heart
Information ecologies: using technology with heart
Information Processing and Management: an International Journal - Special issue on Information Seeking In Context (ISIC)
The use of theory in information science research
Journal of the American Society for Information Science and Technology - Special issue on the still the frontier: Information Science at the Millenium
Journal of the American Society for Information Science
Sorting things out: classification and its consequences
Sorting things out: classification and its consequences
End-Users of Online Information Systems: An Analysis
End-Users of Online Information Systems: An Analysis
New Electronic Pathways: Videotex, Teletext and Online Databases
New Electronic Pathways: Videotex, Teletext and Online Databases
Corporate Information Strategy and Management: Text and Cases
Corporate Information Strategy and Management: Text and Cases
Tracing Influence through Intranets of Compliance
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 4 - Volume 4
Using Intranets: Preliminary Results from a Socio-technical Field Study
HICSS '99 Proceedings of the Thirty-second Annual Hawaii International Conference on System Sciences-Volume 5 - Volume 5
Journal of the American Society for Information Science and Technology - Part I: Information seeking research
Understanding intranets in the context of end-user computing
ACM SIGMIS Database
Intranet Boundaries as Guidelines for Systems Integration
International Journal of Electronic Commerce
Using the shape recovery method to evaluate indexing techniques
Journal of the American Society for Information Science and Technology
Reflections on Roberta Lamb, Social Actor
The Information Society
The Social Actor Traveling the World
The Information Society
Rob Kling In Search of One Good Theory
The Information Society
Influence of Industry Characteristics on Information Technology Outsourcing
Journal of Management Information Systems
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Before the Web, the story of online information services was largely one of over-estimates and unmet expectations. This study examines sustained use and non-use of online services within organizations in a way that overcomes limitations of the traditional approaches that repeatedly led to exuberant usage projections. By adopting an open-systems view, we see that firms in highly technical and highly institutional environments have many more incentives to gather data and go online than do firms in low-tech, unregulated industries. But firms make important choices about partnering and outsourcing that can shift informational activities across organizational boundaries. Our analysis focuses on the informational environments of firms in three industries: law, real estate and biotech/pharmaceuticals. This environmental model provides richer conceptualizations about the use of information and communication technologies, including Internet technologies, and better projections about future use. In support of our analysis, we briefly discuss insights from an ongoing intranets study informed by an informational environments perspective.