In the age of the smart machine: the future of work and power
In the age of the smart machine: the future of work and power
Four paradigms of information systems development
Communications of the ACM
A cross-cultural comparison of IS designer values
Communications of the ACM
Learning from Notes: organizational issues in groupware implementation
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Power over users: its exercise by system professionals
Communications of the ACM
Power, politics, and MIS implementation
Communications of the ACM
System designers' user models: a comparitive study and methodological critique
Communications of the ACM
Microcomputer Applications in Qualitative Research
Microcomputer Applications in Qualitative Research
The variable impact of computer technologies on the organization of work activities
CSCW '86 Proceedings of the 1986 ACM conference on Computer-supported cooperative work
Experience with the virtual notebook system: abstraction in hypertext
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
The information technology interaction model: a foundation for the MBA core course
MIS Quarterly - Special issue on IS curricula and pedagogy
Change agentry—the next IS frontier
MIS Quarterly
Understanding GSS use by executive groups
SIGCPR '97 Proceedings of the 1997 ACM SIGCPR conference on Computer personnel research
Factors that Impact Implementing a System Development Methodology
IEEE Transactions on Software Engineering
User participation in standards setting—the panacea?
StandardView
Analysts and clients in conversation: cases in early requirements gathering
ICIS '98 Proceedings of the international conference on Information systems
Workflow redesign through consolidation in information-intensive business processes
ICIS '97 Proceedings of the eighteenth international conference on Information systems
Understanding end-user computing through technological frames
ICIS '97 Proceedings of the eighteenth international conference on Information systems
Framing implementation management
ICIS '00 Proceedings of the twenty first international conference on Information systems
ICIS '00 Proceedings of the twenty first international conference on Information systems
ICIS '00 Proceedings of the twenty first international conference on Information systems
Knowledge sharing practices and technology use norms in dispersed development teams
ICIS '00 Proceedings of the twenty first international conference on Information systems
Community design of DLESE's collections review policy: a technological frames analysis
Proceedings of the 1st ACM/IEEE-CS joint conference on Digital libraries
Partnership reviewing: a cooperative approach for peer review of complex educational resources
Proceedings of the 2nd ACM/IEEE-CS joint conference on Digital libraries
Conventions and Commitments in Distributed CSCW Groups
Computer Supported Cooperative Work
Negotiating Use: Making Sense of Mobile Technology
Personal and Ubiquitous Computing
Ethnography, Evaluation, and Design as Integrated Strategies: A Case Study from WES
ECDL '01 Proceedings of the 5th European Conference on Research and Advanced Technology for Digital Libraries
Functional Requirements for Online Tools to Support Community-Led Collections Building
ECDL '02 Proceedings of the 6th European Conference on Research and Advanced Technology for Digital Libraries
Worlds Apart: Exclusion-Processes in DDS
Revised Papers from the Second Kyoto Workshop on Digital Cities II, Computational and Sociological Approaches
Work, Workspace, and the Workspace Portal
CT '01 Proceedings of the 4th International Conference on Cognitive Technology: Instruments of Mind
The social responsibility of information systems developers
Socio-technical and human cognition elements of information systems
Informational environments: organizational contexts of online information use
Journal of the American Society for Information Science and Technology
Groupware and computer-supported cooperative work
The human-computer interaction handbook
Critical reflections on information systems
Implementation of collaborative technologies as a learning process
Critical reflections on information systems
IT acceptance: managing user—IT group boundaries
ACM SIGMIS Database
Understanding mobile handheld device use and adoption
Communications of the ACM - Mobile computing opportunities and challenges
A framework for research into business-IT alignment: a cognitive emphasis
Business strategies for information technology management
Towards a sociopragmatic-constructivist understanding of information systems
Computing information technology
Beyond relative advantage: factors in end-user uptake of computer supported cooperative work
Advanced topics in end user computing
Advanced topics in end user computing
Shaping technology across social worlds: groupware adoption in a distributed organization
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
Digital libraries and educational practice: a case for new models
Proceedings of the 4th ACM/IEEE-CS joint conference on Digital libraries
Where is the innovation?: the adoption of virtual workspaces
Networked information technologies
PDC 04 Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
Situating evaluation in scenarios of use
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Proceedings of the 5th ACM/IEEE-CS joint conference on Digital libraries
Two experiences designing for effective security
SOUPS '05 Proceedings of the 2005 symposium on Usable privacy and security
European Journal of Information Systems - Special issue: From technical to socio-technical change: Tackling the human and organizational aspects of systems development projects
The social and political construction of technological frames
European Journal of Information Systems - Special issue: From technical to socio-technical change: Tackling the human and organizational aspects of systems development projects
Improving the quality of conceptual modeling using cognitive mapping techniques
Data & Knowledge Engineering - Special issue: Quality in conceptual modeling
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Telebeads: social network mnemonics for teenagers
Proceedings of the 2006 conference on Interaction design and children
European Journal of Information Systems - Special issue: Action in language, organisations and information systems
An ethnography of communication approach to mobile product testing
Personal and Ubiquitous Computing
Understanding the work of an HCI practitioner
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
Lotus notes® and collaboration: plus ça change...
Journal of Management Information Systems - Special issue: Information technology and its organizational impact
Examining the coalition dynamics affecting IS project abandonment decision-making
Decision Support Systems
Technological frames of stakeholders shaping the SDI implementation: a case study from India
Information Technology for Development - Special issue, part I: Implementation of spatial data infrastructures in transitional economies
Proceedings of the 2007 ACM SIGMIS CPR conference on Computer personnel research: The global information technology workforce
Organizing and the Process of Sensemaking
Organization Science
A Longitudinal Field Study of Training Practices in a Collaborative Application Environment
Journal of Management Information Systems
Journal of Management Information Systems
The Journal of Strategic Information Systems
The Internet, Value Chain Visibility, and Learning
International Journal of Electronic Commerce
Scandinavian Journal of Information Systems
Negotiating "best practices" in package software implementation
Information and Organization
Understanding socio-locative practices
GROUP '07 Doctoral Consortium papers
Improving clinicians' involvement in healthcare information systems development and delivery
International Journal of Business Information Systems
Understanding the relationship between business and IT groups: a personal construct theory approach
International Journal of Networking and Virtual Organisations
Architectural knowledge in inter-organizational IT innovation
The Journal of Strategic Information Systems
Exploring the collective actions of public servants in e-government development
Decision Support Systems
Making e-Government systems workable: Exploring the evolution of frames
The Journal of Strategic Information Systems
Materiality and change: Challenges to building better theory about technology and organizing
Information and Organization
International Journal of Information Technology and Management
International Journal of Web Based Communities
How Healthcare Professionals "Make Sense" of an Electronic Patient Record Adoption
Information Systems Management
Evaluating the behaviour of information systems developers: the relevance and utility of paradigms
Behaviour & Information Technology
Reflecting on the invisible: understanding end-user perceptions of ubiquitous computing
UbiComp '08 Proceedings of the 10th international conference on Ubiquitous computing
Sensitive cabbies: Ongoing sense-making within technology structuring
Information and Organization
Managing emerging and conflicting groupware use in organisations
Proceedings of the 26th annual ACM international conference on Design of communication
Analysing a workflow management system: three levels of failure
Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology
How to Use Information Technology for Cooperative Work: Development of Shared Technological Frames
Computer Supported Cooperative Work
The dissemination of knowledge management
Proceedings of the ACM 2009 international conference on Supporting group work
Building participatory HIS networks: A case study from Kerala, India
Information and Organization
Trust and Electronic Government Success: An Empirical Study
Journal of Management Information Systems
Individual Adaptation to IT-Induced Change: The Role of Social Networks
Journal of Management Information Systems
Scenario-Based Methods for Evaluating Collaborative Systems
Computer Supported Cooperative Work
Understanding developer and manager perceptions of function points and source lines of code
Journal of Systems and Software
The impact of user constructs on e-learning effectiveness using the repertory grid
CATE '07 Proceedings of the 10th IASTED International Conference on Computers and Advanced Technology in Education
Representations and actions: the transformation of work practices with IT use
Information and Organization
Technology, Organization, and Structure---A Morphogenetic Approach
Organization Science
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Collaboration Research for Crisis Management Teams
Foundations and Trends in Human-Computer Interaction
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
Information Systems Research
People frames: the social construction of information systems
Proceedings of the 4th Symposium on Computer Human Interaction for the Management of Information Technology
Local assimilation of an enterprise system: Situated learning by means of familiarity pockets
Information and Organization
Upstream supply chain benefits from e-markets in the UK higher education sector
International Journal of Business Information Systems
On sociomaterial imbrications: What plagiarism detection systems reveal and why it matters
Information and Organization
Using service responsibility tables to supplement UML in analyzing e-service systems
Decision Support Systems
Adapting bureaucracy to the Internet. The case of Venice Local Government
Information Polity - The coming of age of e-government studies;papers from EGPA 2010
E-mail as a Source and Symbol of Stress
Organization Science
Proceedings of the 2nd ACM SIGHIT International Health Informatics Symposium
Cultural and organisational commitment in the context of e-banking
International Journal of Internet Technology and Secured Transactions
Hospital robot at work: something alien or an intelligent colleague?
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
The acceptance and use of a business-to-business information system
International Journal of Information Management: The Journal for Information Professionals
International Journal of Information Management: The Journal for Information Professionals
Defining value-based objectives for ERP systems planning
Decision Support Systems
Information and Organization
Information Systems and e-Business Management
Hi-index | 0.00 |
In this article, we build on and extend research into the cognitions and values of users and designers by proposing a systematic approach for examining the underlying assumptions, expectations, and knowledge that people have about technology. Such interpretations of technology (which we call technological frames) are central to understanding technological development, use, and change in organizations. We suggest that where the technological frames of key groups in organizations—such as managers, technologists, and users— are significantly different, difficulties and conflict around the development, use, and change of technology may result. We use the findings of an empirical study to illustrate how the nature, value, and use of a groupware technology were interpreted by various organizational stakeholders, resulting in outcomes that deviated from those expected. We argue that technological frames offer an interesting and useful analytic perspective for explaining an anticipating actions and meanings that are not easily obtained with other theoretical lenses.