Peopleware: productive projects and teams
Peopleware: productive projects and teams
Information and Management
The productivity paradox of information technology
Communications of the ACM
Computing at work: empowering action by “low-level users”
Communications of the ACM
Technological frames: making sense of information technology in organizations
ACM Transactions on Information Systems (TOIS) - Special issue on social science perspectives on IS
Telework: an innovation where nobody is getting on the bandwagon?
ACM SIGMIS Database - Special double issue: diffusion of technological innovation
Communications of the ACM
Growing systems in emergent organizations
Communications of the ACM
The Business Value of Computers: An Executive's Guide
The Business Value of Computers: An Executive's Guide
Information Systems Development: Methodologies, Techniques and Tools
Information Systems Development: Methodologies, Techniques and Tools
Information, Systems and Information Systems: Making Sense of the Field
Information, Systems and Information Systems: Making Sense of the Field
Building the Information-Age Organization: Structure Control and Information Technologies
Building the Information-Age Organization: Structure Control and Information Technologies
Computers in Context: The Philosophy and Practice of Systems Design
Computers in Context: The Philosophy and Practice of Systems Design
Systems Development: A Restrictive Practice?
International Journal of Information Management: The Journal for Information Professionals
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Information systems professionals have often been accused of ignoring issues such as ethics, human factors, social consequences, etc., during the development of an information system. This chapter aims to put into perspective that this attitude or 'fact' could be a result of a somewhat outdated mechanistic view of information systems and their role in organizations. Organizations adopt and use information systems for a variety of reasons, of which some of the most influential on the outcome or success of the systems often are neither planned nor anticipated. It is these reasons and their consequences that are the main point of discussion in this chapter. The importance of viewing information systems as social systems is stressed and it is pointed out that the 'social side' of information systems is the 'other side of the coin' of technical development methodologies. In the modern organization all work is so intertwined with the use of information technology, that the one side cannot be considered, planned or developed, without considering the other. It is furthermore argued that it is the social responsibility of information systems professional to ensure that the human environment within which systems are being developed is cultivated and nurtured.