Structuring computer-mediated communication systems to avoid information overload
Communications of the ACM
Managing computer impact: an international study of management and organizations
Managing computer impact: an international study of management and organizations
Computer-based systems for cooperative work and group decision making
ACM Computing Surveys (CSUR)
Information systems implementation: testing a structural model
Information systems implementation: testing a structural model
Communications of the ACM - Special issue on computer graphics: state of the arts
A comparison of laboratory and field research in the study of electronic meeting systems
Journal of Management Information Systems - Special issue on management support systems
Learning from Notes: organizational issues in groupware implementation
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
The network nation: human communication via computer
The network nation: human communication via computer
Can suites fill groupware needs?
Datamation
Technological frames: making sense of information technology in organizations
ACM Transactions on Information Systems (TOIS) - Special issue on social science perspectives on IS
The measurement of user information satisfaction
Communications of the ACM
The long and winding road: collaborative IT and organisational change
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Knowledge management systems: issues, challenges, and benefits
Communications of the AIS
Intraorganizational communication with intranets
Communications of the ACM
Collaboration and collaborative information technologies: a review of the evidence
ACM SIGMIS Database - Special issue on infomration systems: current issues and future changes
Organizational adoption and diffusion of electronic meeting systems: a case study
GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work
Implementing collaboration technologies in industry
Systems requirements for organizational learning
Communications of the ACM - Mobile computing opportunities and challenges
The evolution of artifacts in cooperative work: constructing meaning through activity
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
International Journal of Human-Computer Studies
A Longitudinal Field Study of Training Practices in a Collaborative Application Environment
Journal of Management Information Systems
Because Time Matters: Temporal Coordination in Global Virtual Project Teams
Journal of Management Information Systems
Journal of Management Information Systems
Computers in Human Behavior
Information technology and culture: Identifying fragmentary and holistic perspectives of culture
Information and Organization
International Journal of Information Management: The Journal for Information Professionals
Information Resources Management Journal
Computational Coordination Mechanisms: A tale of a struggle for flexibility
Computer Supported Cooperative Work
Hi-index | 0.02 |
Work in organizations is becoming increasingly focused on collaborative work in groups. Groupware is widely touted as the information technology that can support this new mode of work by fostering collaboration. In a study of Lotus Notes®, a popular groupware product, implemented throughout the professional staff of a large American insurance company, we found the impact of groupware to be somewhat different from certain common expectations. While almost everyone was quite pleased with the Notes® implementation and its perceived impact, there was no evidence of a change in the degree of collaboration among organization members. Two key themes are explored as possible explanations for this result: fit of the technology to the organization, and limited training in how best to use this new technology.