“Information technology to support electronic meetings"
Management Information Systems Quarterly
Information systems infrastructure for manufacturing planning systems
Information systems infrastructure for manufacturing planning systems
Electronic meeting system experience at IBM
Journal of Management Information Systems - Special issue: Decision support and knowledge-based systems
Communications of the ACM - Special issue on computer graphics: state of the arts
Facilitating technology-supported group work: a new category of IS personnel
SIGCPR '92 Proceedings of the 1992 ACM SIGCPR conference on Computer personnel research
Facilitating technology-supported group work: a new category of IS personnel
ACM SIGCPR Computer Personnel
Facilitation issues in distributed group support systems
SIGCPR '93 Proceedings of the 1993 conference on Computer personnel research
The facilitation role in group support systems environments
SIGCPR '93 Proceedings of the 1993 conference on Computer personnel research
Collecting product-based usability requirements
IBM Systems Journal
Assessing competency in GSS skills: a pilot study in the certification of GSS facilitators
SIGCPR '95 Proceedings of the 1995 ACM SIGCPR conference on Supporting teams, groups, and learning inside and outside the IS function reinventing IS
SIGCPR '95 Proceedings of the 1995 ACM SIGCPR conference on Supporting teams, groups, and learning inside and outside the IS function reinventing IS
Defining the “virtualness” of groups, teams, and meetings
SIGCPR '99 Proceedings of the 1999 ACM SIGCPR conference on Computer personnel research
The relation of agenda creation and use to group support system experience
ACM SIGMIS Database
Organizational adoption and diffusion of electronic meeting systems: a case study
GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work
Will virtual education initiatives succeed?
Information Technology and Management
New tools for the determination of e-commerce inhibitors
Decision Support Systems - Special issue: Agents and e-commerce business models
Implementing collaboration technologies in industry
International Journal of Human-Computer Studies
An empirical study of groupware support for distributed software architecture evaluation process
Journal of Systems and Software - Special issue: Selected papers from the 11th Asia Pacific software engineering conference (APSEC 2004)
Information Technology for Development - Collaboration for knowledge networking in development
Meeting facilitation: process versus content interventions
Journal of Management Information Systems
A technology transition model derived from field investigation of GSS use aboard the U.S.S. CORONADO
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
Exploring the application and acceptance of group support systems in Africa
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
1001 Unanswered research questions in GSS
Journal of Management Information Systems
Flaming in the electronic classroom
Journal of Management Information Systems
Collaborative business engineering with animated electronic meetings
Journal of Management Information Systems
Lotus notes® and collaboration: plus ça change...
Journal of Management Information Systems - Special issue: Information technology and its organizational impact
Lessons from a dozen years of group support systems research: a discussion of lab and field findings
Journal of Management Information Systems - Special issue: Information technology and its organizational impact
Affective reward and the adoption of group support systems: productivity is not always enough
Journal of Management Information Systems - Special section: Information technology and its organizational impact
Journal of Management Information Systems - Special section: Navigation in information-intensive environments
Implementing electronic data interchange: a nontechnological perspective
International Journal of Electronic Commerce
Multi-team facilitation of very large-scale distributed meetings
ECSCW'03 Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work
Collaborative Business Engineering: A Decade of Lessons from the Field
Journal of Management Information Systems
The Dynamic Effects of Group Support Systems on Group Meetings
Journal of Management Information Systems
ThinkLets: a collaboration engineering pattern language
International Journal of Computer Applications in Technology
Changes in MIS research: status and themes from 1989 to 2000
International Journal of Information Systems and Change Management
Forms of reasoning in the design science research process
DESRIST'11 Proceedings of the 6th international conference on Service-oriented perspectives in design science research
Toward a broader vision for Information Systems
ACM Transactions on Management Information Systems (TMIS)
Information Resources Management Journal
Information Resources Management Journal
International Journal of e-Collaboration
Tools to Assist Meeting Planning
International Journal of Information Systems in the Service Sector
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Businesses of the future will rely more than ever on the work of teams. Making better use of the team times spend in meetings will be a high priority, as will being able to adapt rapidly to change. Electronic meeting systems (EMS), which apply information technology to support the meeting process, can help accomplish these goals. This paper describes and discusses the implementation of EMS at IBM in an alliance with the University of Arizona. During the past three years, the project has grown from initial support for a single site to 33 IBM sites, with more on the way. Over 15,000 people have used the ever-expanding and evolving EMS tool kit. Use of EMS has improved group performance by an average of 55 percent, with even more dramatic reductions in project calendar time. The lessons learned and success factors at IBM can assist managers in effectively introducing EMS to their organizations.