Electronic meeting system experience at IBM
Journal of Management Information Systems - Special issue: Decision support and knowledge-based systems
Communications of the ACM - Special issue on computer graphics: state of the arts
A comparison of laboratory and field research in the study of electronic meeting systems
Journal of Management Information Systems - Special issue on management support systems
International Journal of Man-Machine Studies
Group Support Systems: New Perspectives
Group Support Systems: New Perspectives
Experiences Using Group Support Systems to Improve Strategic Planning in the Air Force
HICSS '98 Proceedings of the Thirty-First Annual Hawaii International Conference on System Sciences - Volume 1
Supporting Inspections With an Electronic Meeting System
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Information Systems Track-Collaboration Systems and Technology - Volume 2
Support for Collaborative Design: Animated Electronic Meetings
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Information Systems Track-Collaboration Systems and Technology - Volume 2
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Information Systems Track-Collaboration Systems and Technology - Volume 2
An assessment of group support systems experimental research: methodology and results
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
Lessons from a dozen years of group support systems research: a discussion of lab and field findings
Journal of Management Information Systems - Special issue: Information technology and its organizational impact
Invoking social comparison to improve electronic brainstorming: beyond anonymity
Journal of Management Information Systems - Special section: Information technology and its organizational impact
On theory-driven design and deployment of collaboration systems
International Journal of Human-Computer Studies
Journal of Management Information Systems
Journal of Management Information Systems
Collaboration Engineering with ThinkLets to Pursue Sustained Success with Group Support Systems
Journal of Management Information Systems
The Dynamic Effects of Group Support Systems on Group Meetings
Journal of Management Information Systems
Principles for effective virtual teamwork
Communications of the ACM - A Direct Path to Dependable Software
Developing Effective Corporate Performance Management Systems: A Design-Science Investigation
Proceedings of the 2008 conference on Collaborative Decision Making: Perspectives and Challenges
The collaboration engineering approach for designing collaboration processes
CRIWG'07 Proceedings of the 13th international conference on Groupware: design implementation, and use
CRIWG'07 Proceedings of the 13th international conference on Groupware: design implementation, and use
m-Health adoption and sustainability prognosis from a care givers' and patients' perspective
SAICSIT '10 Proceedings of the 2010 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists
Models of Collaboration as the Foundation for Collaboration Technologies
Journal of Management Information Systems
Technology Dominance in Complex Decision Making: The Case of Aided Credibility Assessment
Journal of Management Information Systems
Structuring dimensions for collaborative systems evaluation
ACM Computing Surveys (CSUR)
International Journal of e-Collaboration
Technology Acceptance Model and Determinants of Technology Rejection
International Journal of Information Systems and Social Change
Group Support Systems and Action Research: An Empirical-Action Research Cycle
International Journal of Strategic Information Technology and Applications
Participation in ICT-Enabled Meetings
Journal of Organizational and End User Computing
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There are several thousand group support systems (GSS) installations worldwide, and, while that number is growing, GSS has not yet achieved critical mass. One reason may be that it can take one to three years for an organization to complete a transition to GSS. Studying GSS transition in the field could yield insights that would allow for faster, lower-risk transitions elsewhere. This article presents a thirty-two-month qualitative field investigation of an effort to introduce GSS into the daily work of the staff of the U.S. Navy's Commander, Third Fleet. Using the principles of action research, the project began with interventions based on the precepts of the Technology Acceptance Model (TAM). The goal of the interventions was to engender sufficient acceptance for GSS to create a self-sustaining, growing community of GSS users.Throughout the study, building on a base of experience developed in other private-and public-sector transition projects, we revised and extended TAM based on insights that emerged in the field. The resulting model, the Technology Transition Model (TTM), frames acceptance as a multiplicative function of the magnitude and frequency of the perceived net value of a proposed change, moderated by the perceived net value associated with the transition period itself. TTM frames net value as having a number of dimensions, including cognitive, economic, political, social, affective, and physical. It posits that cognitive net value derives from at least three sources: changes in access, technical, and conceptual attention loads.GSS transition proceeded at different speeds in different segments of the Third Fleet; the intelligence and battle staffs became self-sustaining within weeks, while others are still not self-sustaining. TTM appears to explain the differences that emerged in the Navy community.The article presents TAM, then argues the propositions of TTM. It then presents background information about Third Fleet, and describes critical incidents in the transition effort that gave rise to the model. It summarizes the lessons learned in the field by comparing the differing transition trajectories among Fleet staff segments in light of the model.