Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
A language/action perspective on the design of cooperative work (Reprint)
Computer-supported cooperative work: a book of readings
Object-oriented modeling and design
Object-oriented modeling and design
International Journal of Man-Machine Studies
Organizational obstacles to interface design and development: two participant-observer studies
ACM Transactions on Computer-Human Interaction (TOCHI)
An overview of workflow management: from process modeling to workflow automation infrastructure
Distributed and Parallel Databases - Special issue on software support for work flow management
The GOMS family of user interface analysis techniques: comparison and contrast
ACM Transactions on Computer-Human Interaction (TOCHI)
Helping and hindering user involvement — a tale of everyday design
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Information Processing and Management: an International Journal
Office procedure as practical action: models of work and system design
ACM Transactions on Information Systems (TOIS)
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Object Oriented Systems Development
Object Oriented Systems Development
An analysis of agent speech acts as institutional actions
Proceedings of the first international joint conference on Autonomous agents and multiagent systems: part 3
Participatory Design: Principles and Practices
Participatory Design: Principles and Practices
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
Extreme work teams: using SWAT teams as a model for coordinating distributed robots
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
An introduction to the language-action perspective
ACM SIGGROUP Bulletin
The Technology Transition Model: A Key to Self-Sustaining and Growing Communities of GSS Users
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 1 - Volume 1
Organizing Business Knowledge: The MIT Process Handbook
Organizing Business Knowledge: The MIT Process Handbook
Software Development Failures
Rhythm modeling, visualizations and applications
Proceedings of the 16th annual ACM symposium on User interface software and technology
Computational GOMS modeling of a complex team task: lessons learned
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Social and temporal structures in everyday collaboration
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Unified Modeling Language User Guide, The (2nd Edition) (Addison-Wesley Object Technology Series)
Unified Modeling Language User Guide, The (2nd Edition) (Addison-Wesley Object Technology Series)
Communications of the ACM - Two decades of the language-action perspective
The deep structure of business processes
Communications of the ACM - Two decades of the language-action perspective
The language-action perspective as a basis for communication support systems
Communications of the ACM - Two decades of the language-action perspective
Designing a new foundation for design
Communications of the ACM - Two decades of the language-action perspective
A technology transition model derived from field investigation of GSS use aboard the U.S.S. CORONADO
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
Aircraft Design: A Conceptual Approach and Rds-student, Software for Aircraft Design, Sizing, and Performance Set (AIAA Education)
ECSCW'91 Proceedings of the second conference on European Conference on Computer-Supported Cooperative Work
Modeling Collaborative Behavior: Foundations for Collaboration Technologies
HICSS '09 Proceedings of the 42nd Hawaii International Conference on System Sciences
Journal of Management Information Systems
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Can models of collaboration serve as foundations for development of collaborative technologies in much the same way that engineers use models when developing complex systems? We explore this issue by investigating how eight approaches to understanding or modeling collaboration could be used to improve technologies that support processes used in a large aerospace program. Some modeling approaches are ostensive, defining how collaboration should be achieved or how the technology should be used. These approaches provide ways of documenting, analyzing, simulating, and automating the process. Other approaches are performative, describing actual collaboration behavior and actual technology use. Performative approaches reveal the variability in collaboration and deviations from the intended process. Technologies can benefit from and facilitate both types of modeling approaches by recording collaborative events for later analysis. We conclude by considering ways that modeling collaboration could contribute to requirements analysis, new collaboration capabilities, adoption, and maximizing benefit from technologies.