A foundation for the study of group decision support systems
Management Science
Joint application design: the group session approach to system design
Joint application design: the group session approach to system design
Communications of the ACM - Special issue on computer graphics: state of the arts
SIGCPR '95 Proceedings of the 1995 ACM SIGCPR conference on Supporting teams, groups, and learning inside and outside the IS function reinventing IS
Problem solving for effective systems analysis: an experimental exploration
Communications of the ACM
A case for more case study research in group support systems
Proceedings of the IFIP TC8 Open Conference on Business Process Re-engineering: Information Systems Opportunities and Challenges
Using Group Technologies to Support the Design of "Lights Out" Computing Systems: A Case Study
Proceedings of the IFIP WG8.2 Working Conference on The Impact of Computer Supported Technologies in Information Systems Development
The dynamics of organizational coordination
HICSS '95 Proceedings of the 28th Hawaii International Conference on System Sciences
Participative Modelling for Understanding: Facilitating Organizational Change with GSS
HICSS '96 Proceedings of the 29th Hawaii International Conference on System Sciences Volume 3: Collaboration Systems and Technology
Quality as a Function of Quantity in Electronic Brainstorming
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Information Systems Track-Collaboration Systems and Technology - Volume 2
Generating Insight for Reengineering
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Information Systems Track-Collaboration Systems and Technology - Volume 2
Exploring the application and acceptance of group support systems in Africa
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
Collaborative Business Engineering: A Decade of Lessons from the Field
Journal of Management Information Systems
How do Web users respond to non-banner-ads animation? The effects of task type and user experience
Journal of the American Society for Information Science and Technology
Journal of Management Information Systems
Collaboration Engineering with ThinkLets to Pursue Sustained Success with Group Support Systems
Journal of Management Information Systems
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In an action research study at the Amsterdam Municipal Police Force, a collaborative business engineering approach was employed to explore the joint application of group support systems and animation techniques to support stakeholder involvement in organizational change processes. Stakeholders constructed and evaluated static and dynamic models of the police force's current and future work processes. Findings illustrate the complimentary potential of the two technologies to support stakeholder involvement in terms of efficiency, resulting model quality, and stakeholder satisfaction with process and technologies. The study illustrates the value of an incremental modeling strategy, the involvement of a substantial number of stakeholders, and the need to keep the momentum in the process. Issues for further research concern the development of a collaborative modeling environment that allows for group enabled model construction and viewing and the automatic transformation between different types of models.