The case research strategy in studies of information systems

Authors:
Izak Benbasat;David K. Goldstein;Melissa Mead
Affiliations:
Univ. of British Columbia, Vancouver, B.C., Canada;Harvard Univ., Boston, MA;Harvard Univ., Boston, MA
Venue:
MIS Quarterly
Year:
1987

Citing 9
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Abstract

This article defines and discusses one of these qualitative methods - the case research strategy. Suggestions are provided for researchers who wish to undertake research employing this approach. Criteria for the evaluation of case research are established and several characteristics useful for categorizing the studies are identified. A sample of papers drawn from information systems journals is reviewed. The paper concludes with examples of research areas that are particularly well-suited to investigation using the case research approach.