Electronic markets and electronic hierarchies
Communications of the ACM
Securing the commercial Internet
Communications of the ACM
Toward a unified view of electronic commerce
Communications of the ACM
European Journal of Information Systems
Building consumer trust online
Communications of the ACM
Business to business electronic commerce issues and solutions
Decision Support Systems - Special issue for business to business electronic commerce, issues and solutions
Electronic Commerce: Control Issues for Securing Virtual Enterprises
Electronic Commerce: Control Issues for Securing Virtual Enterprises
Developing and Validating Trust Measures for e-Commerce: An Integrative Typology
Information Systems Research
Frictionless Commerce? A Comparison of Internet and Conventional Retailers
Management Science
Executives' perceptions of the business value of information technology: a process-oriented approach
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
A Trust Model for Consumer Internet Shopping
International Journal of Electronic Commerce
Individual Trust in Online Firms: Scale Development and Initial Test
Journal of Management Information Systems
Electronic Commerce and the Internet: Issues, Problems, and Perspectives
International Journal of Information Management: The Journal for Information Professionals
International Journal of Human-Computer Studies
Trust and the virtual environment: research and methodological considerations
International Journal of Networking and Virtual Organisations
Electronic marketplace definition and classification: literature review and clarifications
Enterprise Information Systems
Audit Resource Planning Success in B2B E-Commerce: Development and Testing of a Measurement Scale
Information Systems Management
Interorganizational partnership, switching cost, and strategic flexibility in supply chain
WSEAS Transactions on Information Science and Applications
Interorganisational trust in B2B commerce
International Journal of Networking and Virtual Organisations
A review of research on e-marketplaces 1997-2008
Decision Support Systems
Small-world network inspired trustworthy web service evaluation and management model
GPC'07 Proceedings of the 2nd international conference on Advances in grid and pervasive computing
Information and Management
Factors Affecting Bloggers' Knowledge Sharing: An Investigation Across Gender
Journal of Management Information Systems
What makes bloggers share knowledge? An investigation on the role of trust
International Journal of Information Management: The Journal for Information Professionals
The dynamic nature of trust transfer: Measurement and the influence of reciprocity
Decision Support Systems
WISM'12 Proceedings of the 2012 international conference on Web Information Systems and Mining
Journal of Organizational and End User Computing
Factors Affecting Bloggers' Knowledge Sharing: An Investigation Across Gender
Journal of Management Information Systems
Factors affecting the adoption of B2B e-commerce technologies
Electronic Commerce Research
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Given the uncertainties of online transactions, e-commerce encourages the creation of institutional structures for online exchange relationships. Building upon the notion of institutional trust, this research examines how institutional structures develop through governance mechanisms leading to technology trust derived from structural assurances for online dyadic relationships. Technology trust is defined as the subjective probability by which organizations believe that the underlying technology infrastructure is capable of facilitating transactions according to their confident expectations. Using a cognitive process framework, we discuss four perspectives of trust, namely technological, economic, behavioral, and organizational perspectives, to show how technology trust evolves into relationship trust. We examine the impact of technology trust within an inter-organizational dyad between Cisco and Compaq. The findings posit that technology trust contributes and evolves into relationship trust. The study provides evidence on how specific structural assurances in Cisco Connection Online help to build initial online technology trust in B2B marketplaces that in turn promotes relationship trust and builds trustworthy e-commerce relationships. The paper discusses theoretical and managerial implications of this study, while proposing suggestions for future research.