Pricing strategies on the Web: evidence from the online book industry
Proceedings of the 2nd ACM conference on Electronic commerce
Proceedings of the 2nd ACM conference on Electronic commerce
Clicks vs. bricks: toward a model of internet-induced channel competition
ICIS '00 Proceedings of the twenty first international conference on Information systems
Pricing price information in e-commerce
Proceedings of the 3rd ACM conference on Electronic Commerce
Proceedings of the first international joint conference on Autonomous agents and multiagent systems: part 3
The effects of time delay in electronic commerce
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Shiny happy people building trust?: photos on e-commerce websites and consumer trust
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
ACM SIGMIS Database
Building trust in online auction markets through an economic incentive mechanism
Decision Support Systems
An Approach to Evaluating E-Business Information Systems Projects
Information Systems Frontiers
Strategic benefits of Internet referral services
ICEC '03 Proceedings of the 5th international conference on Electronic commerce
ICEC '03 Proceedings of the 5th international conference on Electronic commerce
A human capital perspective of skill acquisition and interface loyalty
Communications of the ACM - Mobile computing opportunities and challenges
Impersonal trust in B2B electronic commerce: a process view
The economic and social impacts of e-commerce
Information Technology and Management
Consumer search in electronic markets: an experimental analysis of travel services
European Journal of Information Systems
Exploring the origins of new transaction costs in connected societies
Trust in knowledge management and systems in organizations
The Role of the Management Sciences in Research on Personalization
Management Science
Models for Supply Chains in E-Business
Management Science
Designing personalized user experiences in eCommerce
Information Technology in the Future of Health Care
Journal of Medical Systems
Extrinsic versus intrinsic motivations for consumers to shop on-line
Information and Management
The mechanics of trust: a framework for research and design
International Journal of Human-Computer Studies
Brand recognition, service quality and price competition
ICEC '05 Proceedings of the 7th international conference on Electronic commerce
Electronic Commerce Research
Internet market strategies: antecedents and implications
Information and Management
A resource-based view of electronic commerce
Information and Management
Pricing strategies in B2C electronic commerce: analytical and empirical approaches
Decision Support Systems
Information and Management
Trust in inter-organizational exchanges: a case study in business to business electronic commerce
Decision Support Systems
Information and Management
Winner's curse and parallel sales channels-Online auctions linked within e-tail websites
Information and Management
The role of social presence in establishing loyalty in e-Service environments
Interacting with Computers
Managing electronic commerce retail transaction costs for customer value
Decision Support Systems
Factors affecting payment choices in online auctions: a study of eBay traders
Decision Support Systems
Trust transference in brick and click retailers: An investigation of the before-online-visit phase
Information and Management
E-business differentiation through value-based trust
Information and Management
Design of a shopbot and recommender system for bundle purchases
Decision Support Systems
Note on Self-Restraint as an Online Entry-Deterrence Strategy
Management Science
Information Systems Research
Search and Collusion in Electronic Markets
Management Science
Buyer Search Costs and Endogenous Product Design
Marketing Science
dg.o '07 Proceedings of the 8th annual international conference on Digital government research: bridging disciplines & domains
The effect of Internet general privacy concern on customer behavior
Electronic Commerce Research
Do e-business strategies matter? The antecedents and relationship with firm performance
Information Systems Frontiers
Online Consumer Search Depth: Theories and New Findings
Journal of Management Information Systems
Understanding Determinants of Online Consumer Satisfaction: A Decision Process Perspective
Journal of Management Information Systems
Journal of Management Information Systems
Journal of Management Information Systems
Beyond the Hype of Frictionless Markets: Evidence of Heterogeneity in Price Rigidity on the Internet
Journal of Management Information Systems
Journal of Management Information Systems
Strategic Investment in Switching Cost: An Integrated Customer Acquisition and Retention Perspective
International Journal of Electronic Commerce
International Journal of Electronic Commerce
Search Strategies in Shopping Engines: An Experimental Investigation
International Journal of Electronic Commerce
International Journal of Electronic Commerce
A Model of Internet Pricing Under Price-Comparison Shopping
International Journal of Electronic Commerce
International Journal of Electronic Commerce
Strategic Determinants of Web Site Traffic in On-Line Retailing
International Journal of Electronic Commerce
International Journal of Electronic Commerce
The Impact of eBay's Buy-It-Now Function on Bidder Behavior
International Journal of Electronic Commerce
Impact of Web-based e-Commerce on Channel Strategy in Retailing
International Journal of Electronic Commerce
International Journal of Electronic Commerce
Consumer Search and Retailer Strategies in the Presence of Online Music Sharing
Journal of Management Information Systems
Market Segmentation Within Consolidated E-Markets: A Generalized Combinatorial Auction Approach
Journal of Management Information Systems
Buyers' Choice of Online Search Strategy and Its Managerial Implications
Journal of Management Information Systems
On-line Shopping Behavior: Cross-Country Empirical Research
International Journal of Electronic Commerce
Differentiation Advantages in the On-line Brokerage Industry
International Journal of Electronic Commerce
International Journal of Electronic Commerce
Price Comparison and Price Dispersion: Products and Retailers at Different Internet Maturity Stages
International Journal of Electronic Commerce
Business Models for Internet-Based B2B Electronic Markets
International Journal of Electronic Commerce
C2C Versus B2C: A Comparison of the Winner's Curse in Two Types of Electronic Auctions
International Journal of Electronic Commerce
A Model of Consumer Choice of the Internet as an Information Source
International Journal of Electronic Commerce
Dynamic Pricing on the Internet: Importance and Implications for Consumer Behavior
International Journal of Electronic Commerce
Market Bundling Strategies in the Horizontal Portal Industry
International Journal of Electronic Commerce
Electronic Commerce and Organizational Innovation: Aspects and Opportunities
International Journal of Electronic Commerce
International Journal of Electronic Commerce
Evolution of Prices in Electronic Markets Under Diffusion of Price-Comparison Shopping
Journal of Management Information Systems
Drivers of price Premium in e-markets
Communications of the ACM
A comparative analysis of online grocery pricing in Singapore
Electronic Commerce Research and Applications
Expert Systems with Applications: An International Journal
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User characteristics for overcoming bias and intrigue in travel searches
International Journal of Networking and Virtual Organisations
Computers and Operations Research
Browsing databases with constraint hierarchies
Electronic Commerce Research
Herd behavior in purchasing books online
Computers in Human Behavior
The Road More Travelled: Web Traffic and Price Competition in Internet Retailing
Electronic Markets - 'eValues'
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Queueing Systems: Theory and Applications
Price Comparison and Price Dispersion: Products and Retailers at Different Internet Maturity Stages
International Journal of Electronic Commerce
A Temporary Monopolist: Taking Advantage of Information Transparency on the Web
Journal of Management Information Systems
Journal of Management Information Systems
Stylometric Identification in Electronic Markets: Scalability and Robustness
Journal of Management Information Systems
Manufacturers' Distribution Strategy in the Presence of the Electronic Channel
Journal of Management Information Systems
The Impact of Capabilities and Prior Investments on Online Channel Commitment and Performance
Journal of Management Information Systems
Does Competition Promote Trust and Trustworthiness in Online Trading? An Experimental Study
Journal of Management Information Systems
Price movements in the Japanese online home electronics market
Electronic Commerce Research and Applications
An options-based solution to the sequential auction problem
Artificial Intelligence
Image Effects and Rational Inattention in Internet-Based Selling
International Journal of Electronic Commerce
Brand and Price Advertising in Online Markets
Management Science
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Proceedings of the 11th International Conference on Electronic Commerce
Exogenous coalition formation in the e-marketplace based on geographical proximity
Electronic Commerce Research and Applications
Social interaction and continuance intention in online auctions: A social capital perspective
Decision Support Systems
A comparison of purchase decision calculus between potential and repeat customers of an online store
Decision Support Systems
Retailers' Multichannel and Price Advertising Strategies
Marketing Science
A Hybrid Firm's Pricing Strategy in Electronic Commerce Under Channel Migration
International Journal of Electronic Commerce
Profiling Retail Web Site Functionalities and Conversion Rates: A Cluster Analysis
International Journal of Electronic Commerce
Organizational Assimilation of Electronic Procurement Innovations
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Consumer selection of E-commerce websites in a B2C environment: a discrete decision choice model
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
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IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
The design space of ubiquitous product recommendation systems
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Internet market strategies: Antecedents and implications
Information and Management
A resource-based view of electronic commerce
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Information Systems Frontiers
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Consumer perceptions on web advertisements and motivation factors to purchase in the online shopping
Computers in Human Behavior
Impact of e-book technology: Ownership and market asymmetries in digital transformation
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Electronic Commerce Research and Applications
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The Sealed-Bid Abstraction in Online Auctions
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Journal of Theoretical and Applied Electronic Commerce Research
Crucial web usability factors of 36 industries for students: a large-scale empirical study
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Electronic Commerce Research and Applications
Online pricing dynamics in Internet retailing: The case of the DVD market
Electronic Commerce Research and Applications
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International Journal of Networking and Virtual Organisations
The long tail or the short tail: The category-specific impact of eWOM on sales distribution
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Using Transaction Prices to Re-Examine Price Dispersion in Electronic Markets
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A task-based model of perceived website complexity
MIS Quarterly
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To buy or not to buy: Influence of seller photos and reputation on buyer trust and purchase behavior
International Journal of Human-Computer Studies
Firm Strategies in the “Mid Tail” of Platform-Based Retailing
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International Journal of Electronic Commerce
No Free Lunch: Price Premium for Privacy Seal-Bearing Vendors
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Donor-to-Nonprofit Online Marketplace: An Economic Analysis of the Effects on Fund-Raising
Journal of Management Information Systems
Information Systems and e-Business Management
International Journal of Electronic Commerce
Seller Strategies for Differentiation in Highly Competitive Online Auction Markets
Journal of Management Information Systems
Online and Offline Demand and Price Elasticities: Evidence from the Air Travel Industry
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Information Systems Research
Traditional and IS-Enabled Customer Acquisition on the Internet
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Pricing for shipping services of online retailers: Analytical and empirical approaches
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Comparison shopping agents and online price dispersion: a search cost based explanation
Journal of Theoretical and Applied Electronic Commerce Research
Exploring human brands in online shopping: an eye-tracking approach
ACIIDS'12 Proceedings of the 4th Asian conference on Intelligent Information and Database Systems - Volume Part III
Linking commercial website functions to perceived usefulness: A free disposal hull approach
Mathematical and Computer Modelling: An International Journal
Exploring the effect of strategic positioning on firm performance in the e-business context
International Journal of Information Management: The Journal for Information Professionals
Information Systems and e-Business Management
Research Note---Online Price Dispersion: A Game-Theoretic Perspective and Empirical Evidence
Information Systems Research
Market intelligence and price adaptation
Proceedings of the 14th Annual International Conference on Electronic Commerce
Online loyalty programs viewed from a searchability perspective
Proceedings of the 14th Annual International Conference on Electronic Commerce
Self-disclosure under social networking sites: a risk-utility decision model
Proceedings of the 14th Annual International Conference on Electronic Commerce
Do Vendors’ Pricing Decisions Fully Reflect Information in Online Reviews?
ACM Transactions on Management Information Systems (TMIS)
To use or not to use: understanding the factors affecting continuance intention of mobile banking
International Journal of Mobile Communications
Online information search and utilization of electronic word-of-mouth
Proceedings of the 13th International Conference on Electronic Commerce
Proceedings of the 13th International Conference on Electronic Commerce
Herding behavior in online P2P lending: An empirical investigation
Electronic Commerce Research and Applications
Impact of consumer empowerment on online trust: An examination across genders
Decision Support Systems
Ushering Buyers into Electronic Channels: An Empirical Analysis
Information Systems Research
International Journal of E-Business Research
The Impact of the Internet on Marketing Strategy: Revisiting Early Predictions
International Journal of E-Business Research
Banks and information technology: marketability vs. relationships
Electronic Commerce Research
Price Discovery in the U.S. Treasury Market: Automation vs. Intermediation
Management Science
Retailers' Use of Shipping Cost Strategies: Free Shipping or Partitioned Prices?
International Journal of Electronic Commerce
Seller Strategies for Differentiation in Highly Competitive Online Auction Markets
Journal of Management Information Systems
E-Commerce Growth and the Changing Structure of the Retail Sales Industry
International Journal of E-Business Research
Electronic Commerce Research
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There have been many claims that the Internet represents a new nearly 'frictionless market.' Our research empirically analyzes the characteristics of the Internet as a channel for two categories of homogeneous products--books and CDs. Using a data set of over 8,500 price observations collected over a period of 15 months, we compare pricing behavior at 41 Internet and conventional retail outlets.We find that prices on the Internet are 9--16% lower than prices in conventional outlets, depending on whether taxes, shipping, and shopping costs are included in the price. Additionally, we find that Internet retailers' price adjustments over time are up to 100 times smaller than conventional retailers' price adjustments--presumably reflecting lower menu costs in Internet channels. We also find that levels of price dispersion depend importantly on the measures employed. When we compare the prices posted by different Internet retailers we find substantial dispersion. Internet retailer prices differ by an average of 33% for books and 25% for CDs. However, when we weight these prices by proxies for market share, we find dispersion is lower in Internet channels than in conventional channels, reflecting the dominance of certain heavily branded retailers.We conclude that while there is lower friction in many dimensions of Internet competition, branding, awareness, and trust remain important sources of heterogeneity among Internet retailers.