A strategic analysis of electronic marketplaces
MIS Quarterly - Special issue on the strategic use of information systems
Advantages and disadvantages of electronic data interchange: an industry perspective
Information and Management
Web sites of the Fortune 500 companies: facing customers through home pages
Information and Management
Viewing the WEB as a marketplace: the case of small companies
Decision Support Systems - Special issue on electronic commerce
Reducing buyer search costs: implications for electronic marketplaces
Management Science - Special issue: Frontier research on information systems and economics
European Journal of Information Systems - Special issue on information systems evaluaiton
An exploratory study of small business Internet commerce issues
Information and Management
Opportunities to enhance a commercial website
Information and Management
Exploring the factors associated with Web site success in the context of electronic commerce
Information and Management
Effect of store design on consumer purchases: an empirical study of on-line bookstores
Information and Management
Key dimensions of business-to-consumer web sites
Information and Management
The Impact of E-Commerce Announcements on the Market Value of Firms
Information Systems Research
Assessing a Firm's Web Presence: A Heuristic Evaluation Procedure for the Measurement of Usability
Information Systems Research
Measuring Factors that Influence the Success of Internet Commerce
Information Systems Research
Web Site Usability, Design, and Performance Metrics
Information Systems Research
The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach
Information Systems Research
Research Report: Increasing Returns to Information Technology
Information Systems Research
A Model for Evaluating E-Commerce Based on Cost/Benefit and Customer Satisfaction
Information Systems Frontiers
Frictionless Commerce? A Comparison of Internet and Conventional Retailers
Management Science
Implications of Reduced Search Cost and Free Riding in E-Commerce
Marketing Science
Evaluating e-commerce functionality with a focus on customer service
Communications of the ACM - Voting systems
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Electronic commerce: structures and issues
International Journal of Electronic Commerce - Special section: Diversity in electronic commerce research
Consumer reactions to electronic shopping on the world wide web
International Journal of Electronic Commerce
Efficient selection of suppliers over the internet
Journal of Management Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Trust and TAM in online shopping: an integrated model
MIS Quarterly
Small Business Internet Commerce: A Case Study
Information Resources Management Journal
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This paper presents a study of the functionalities that help improve the design of commercial websites used for business-to-business transactions. The research intends to help organizations reduce the cost of developing and maintaining their commercial websites while creating value for their potential users. First, commercial websites' functional requirements for each phase of the procurement process are identified, and then their relative cost and usefulness are discussed. Free disposal hull (FDH) technology is used to identify the most efficient design for such commercial websites. An analysis of data collected from 88 corporate buyers on the typical websites they access to carry out their procurement tasks suggests that adding advanced functionalities to informational websites reduces the efficiency of those websites. The implications for research and practice are discussed.