Journal of the American Society for Information Science - Special issue: current research in online public access systems
Frontiers of electronic commerce
Frontiers of electronic commerce
End-user searching behavior in information retrieval: a longitudinal study
Journal of the American Society for Information Science
The emerging role of electronic marketplaces on the Internet
Communications of the ACM
Reducing buyer search costs: implications for electronic marketplaces
Management Science - Special issue: Frontier research on information systems and economics
Visualization of search results: a comparative evaluation of text, 2D, and 3D interfaces
Proceedings of the 22nd annual international ACM SIGIR conference on Research and development in information retrieval
Measuring search-engine quality and query difficulty: ranking with Target and Freestyle
Journal of the American Society for Information Science
Web search behavior of Internet experts and newbies
Proceedings of the 9th international World Wide Web conference on Computer networks : the international journal of computer and telecommunications netowrking
Searching the Web: the public and their queries
Journal of the American Society for Information Science and Technology
MetaSpider: meta-searching and categorization on the Web
Journal of the American Society for Information Science and Technology
Vox populi: the public searching of the Web
Journal of the American Society for Information Science and Technology
Information Retrieval
The Economics of Electronic Commerce
The Economics of Electronic Commerce
Modern Information Retrieval
Information-seeking and mediated searching. Part 1: theoretical framework and research design
Journal of the American Society for Information Science and Technology
Introduction to Modern Information Retrieval
Introduction to Modern Information Retrieval
Information Processing and Management: an International Journal
Frictionless Commerce? A Comparison of Internet and Conventional Retailers
Management Science
The effects of domain knowledge on search tactic formulation
Journal of the American Society for Information Science and Technology
On the Depth and Dynamics of Online Search Behavior
Management Science
Risk profile and consumer shopping behavior in electronic and traditional channels
Decision Support Systems
Journal of the American Society for Information Science and Technology
Understanding patrons' micro-level information seeking (MLIS) in information retrieval situations
Information Processing and Management: an International Journal
Managing electronic commerce retail transaction costs for customer value
Decision Support Systems
Design of a shopbot and recommender system for bundle purchases
Decision Support Systems
Economics and Electronic Commerce: Survey and Directions for Research
International Journal of Electronic Commerce
User acceptance of hedonic information systems
MIS Quarterly
Search advertising placement strategy: Exploring the efficacy of the conventional wisdom
Information and Management
Dynamic search engine competition with a knowledge-sharing service
Decision Support Systems
Toward a user-oriented recommendation system for real estate websites
Information Systems
Measuring the coverage and redundancy of information search services on e-commerce platforms
Electronic Commerce Research and Applications
Quality of health-related online search results
Decision Support Systems
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The Internet has become the primary source of information for a large number of consumers. Thus, search engines as the mediators between consumers and online information is an increasingly important topic of research. The present study contributes specifically to the research in consumer search and decision-making by investigating how a search engine's support for topical organization of search results can help improve search performance. Search term formulation is an integral part of the online search process that consumers conduct. Past research shows that the actual search terms used in search queries do matter for improving search performance and also that users often mis-specify search terms, thereby reducing the efficacy of their online search and decision-making. The results of our experimental study offer evidence that topical organization using clustering support, which is provided by some search engines, helps increase relevance and usefulness of search results. The strongest performance improvements were achieved when clustering support was used in combination with terms that were under-specified.