Frictionless Commerce? A Comparison of Internet and Conventional Retailers
Management Science
Pricing and Product Design: Intermediary Strategies in an Electronic Market
International Journal of Electronic Commerce
International Journal of Electronic Commerce
International Journal of Electronic Commerce
Consumer E-Tailer Choice Strategies at On-Line Shopping Comparison Sites
International Journal of Electronic Commerce
The design and evaluation of an intelligent sales agent for online persuasion and negotiation
Electronic Commerce Research and Applications
Effect of Brand Associations on Consumer Reactions to Unknown On-Line Brands
International Journal of Electronic Commerce
International Journal of Electronic Commerce
Information Systems Frontiers
Towards optimal multi-item shopping basket management: heuristic approach
OTM'10 Proceedings of the 2010 international conference on On the move to meaningful internet systems
Gender differences in consumers' perception of online consumer reviews
Electronic Commerce Research
Referral service of infomediary in B2C supply chain
International Journal of Networking and Virtual Organisations
An investigation of consumers' webstore shopping: A view of click-and-mortar company
International Journal of Information Management: The Journal for Information Professionals
International Journal of E-Business Research
Consumer Choice and Use of Multiple Information Sources for Automobile Purchases
International Journal of Electronic Commerce
Advice sharing between paired users in online travel planning
Journal of Theoretical and Applied Electronic Commerce Research
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Lower search costs are one of the major benefits of on-line shopping. In the past, when search costs were relatively high, consumers relied on extrinsic cues like brand and price. The lowering of search costs with the advent of the Internet has changed the way consumers use external cues. In addition, the emergence of the on-line "infomediary" has spawned complex interactions among infomediary reputation, manufacturer brand, and retailer brand. This paper shows the main effects of these factors and explores two-way interaction effects. It demonstrates that a well-known on-line retailer brand increases purchase intention for a weak manufacturer brand more than for a strong one, and by contrast, that a reputable infomediary increases purchase intention for a strong manufacturer brand more than for a weak one.