On risk, convenience, and Internet shopping behavior
Communications of the ACM
E-commerce and the information market
Communications of the ACM
Consumer trust in an Internet store
Information Technology and Management
Interpreting Dimensions of Consumer Trust in E-Commerce
Information Technology and Management
Frictionless Commerce? A Comparison of Internet and Conventional Retailers
Management Science
Economics of an Information Intermediary with Aggregation Benefits
Information Systems Research
New Directions in Research on E-Commerce
New Directions in Research on E-Commerce
An exploratory study of the emerging role of electronic intermediaries
International Journal of Electronic Commerce
Reintermediation strategies in business-to-business electronic commerce
International Journal of Electronic Commerce - Special issue: Electronic intermediaries and networks in business-to-business electronic commerce
The Impact of E-Commerce on Competition in the Retail Brokerage Industry
Information Systems Research
Beyond the Hype of Frictionless Markets: Evidence of Heterogeneity in Price Rigidity on the Internet
Journal of Management Information Systems
Journal of Management Information Systems
International Journal of Electronic Commerce
International Journal of Electronic Commerce
Economics and Electronic Commerce: Survey and Directions for Research
International Journal of Electronic Commerce
Online reputation systems: Design and strategic practices
Decision Support Systems
Recommendation Agents for Electronic Commerce: Effects of Explanation Facilities on Trusting Beliefs
Journal of Management Information Systems
The role of pleasure in web site success
Information and Management
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The impact of web-based electronic commerce on the process of disintermediation and re-intermediation has been extensively studied. Two major limitations of the existing work are the focus on a single economic measure i.e., transaction cost minimization and the examination of channel-structure decisions from only a single perspective the seller's. This paper introduces transactional value theory in the context of channel-structure research and integrates it with transaction cost theory to generate a trade value framework. The trade value framework considers channel-structure decisions from the perspectives of both buyers and sellers and is used to analyze the impact of web-based e-commerce on intermediated channel-structures. The proposed framework suggests that intermediaries function best in a channel-structure if they can reduce trade-inhibiting factors and improve trade-enhancing factors. Intermediaries may also prosper if they deliver extraordinary value on one side of the trade value framework to the point that inhibiting factors on the other end of the trade can be overlooked. Intermediaries maximize the value of the trade for both the buyers and the sellers by trading through an intermediated channel-structure as opposed to trading directly.