Do electronic marketplaces lower the price of goods?
Communications of the ACM
Reducing buyer search costs: implications for electronic marketplaces
Management Science - Special issue: Frontier research on information systems and economics
Decision Support Systems - Special issue on economics of electronic commerce
On risk, convenience, and Internet shopping behavior
Communications of the ACM
Fundamental Statistics for Social Research: Step-by-Step Calculations and Computer Techniques Using SPSS for Windows
Consumer trust in an Internet store
Information Technology and Management
Enticing online consumers: an extended technology acceptance perspective
Information and Management
Frictionless Commerce? A Comparison of Internet and Conventional Retailers
Management Science
Consumer reactions to electronic shopping on the world wide web
International Journal of Electronic Commerce
An exploratory study of the emerging role of electronic intermediaries
International Journal of Electronic Commerce
International Journal of Electronic Commerce
Consumer Behavior in Web-Based Commerce: An Empirical Study
International Journal of Electronic Commerce
International Journal of Electronic Commerce
Editorial: Moving face-to-face communication to Web-based systems
Interacting with Computers
An Experimental and Analytical Study of On-Line Digital Music Sampling Strategies
International Journal of Electronic Commerce
A Model of Internet Pricing Under Price-Comparison Shopping
International Journal of Electronic Commerce
Why Do Internet Users Stick with a Specific Web Site? A Relationship Perspective
International Journal of Electronic Commerce
Consumer E-Tailer Choice Strategies at On-Line Shopping Comparison Sites
International Journal of Electronic Commerce
Testing media richness theory to explain consumers' intentions of buying online
Proceedings of the 10th international conference on Electronic commerce
The Moderating Effect of Transaction Experience on the Decision Calculus in On-Line Repurchase
International Journal of Electronic Commerce
A Privacy-Protecting Business-Analytics Service for On-Line Transactions
International Journal of Electronic Commerce
Characteristics of Consumer Search On-Line: How Much Do We Search?
International Journal of Electronic Commerce
Incentive mechanisms, fairness and participation in online group-buying auctions
Electronic Commerce Research and Applications
Consumer adoption of group-buying auctions: an experimental study
Information Technology and Management
International Journal of Electronic Finance
Online and Offline Demand and Price Elasticities: Evidence from the Air Travel Industry
Information Systems Research
Online shopping behaviour: moderating role of gender and product category
International Journal of Business Information Systems
Customer Knowledge Management and E-commerce: The role of customer perceived risk
International Journal of Information Management: The Journal for Information Professionals
Ushering Buyers into Electronic Channels: An Empirical Analysis
Information Systems Research
International Journal of E-Business Research
Consumer Choice and Use of Multiple Information Sources for Automobile Purchases
International Journal of Electronic Commerce
Consumer Piracy Risk: Conceptualization and Measurement in Music Sharing
International Journal of Electronic Commerce
Computers in Human Behavior
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This paper examines the relationship between purchase decisions and channel-switching intentions. A theoretical model that explains channel-switching intentions was tested with a sample of 337 consumers. The results show a 52 percent tendency to switch from off-line to on-line across four product categories: books, airline tickets, wine, and stereo systems. The order of the switching tendency was consistent with the products' search and experience attributes. Logistic regression analysis across product categories shows that differences in channel-risk perceptions, price-search intentions, evaluation effort, and waiting time have a significant impact on consumer switching from off-line to online shopping. Consumers who purchase on-line perceive significantly lower channel risk, search effort, evaluation effort, and waiting (delivery) time on-line than off-line and express significantly higher price-search intentions on-line than off-line. Consumers attracted to off-line channels also perceive lower search-cost and higher price-search intentions online than off-line, but their perceived on-line search effort and price-search intentions are significantly lower than for consumers attracted to on-line channels. These results support the important influence of the examined factors on channel switching. They also suggest that demographics may not be an effective basis for market segmentation.