A strategic analysis of electronic marketplaces
MIS Quarterly - Special issue on the strategic use of information systems
Electronic markets and electronic hierarchies
Communications of the ACM
Reducing buyer search costs: implications for electronic marketplaces
Management Science - Special issue: Frontier research on information systems and economics
Frictionless Commerce? A Comparison of Internet and Conventional Retailers
Management Science
The Impact of E-Commerce on Competition in the Retail Brokerage Industry
Information Systems Research
Journal of Management Information Systems
Beyond the Hype of Frictionless Markets: Evidence of Heterogeneity in Price Rigidity on the Internet
Journal of Management Information Systems
Multi-Channel Strategies: Capturing and Exploring Diversity in the European Retail Grocery Industry
International Journal of Electronic Commerce
A Model of Internet Pricing Under Price-Comparison Shopping
International Journal of Electronic Commerce
International Journal of Electronic Commerce
Strategic Determinants of Web Site Traffic in On-Line Retailing
International Journal of Electronic Commerce
International Journal of Electronic Commerce
The Impact of eBay's Buy-It-Now Function on Bidder Behavior
International Journal of Electronic Commerce
On-line Shopping Behavior: Cross-Country Empirical Research
International Journal of Electronic Commerce
Characteristics of Consumer Search On-Line: How Much Do We Search?
International Journal of Electronic Commerce
The impact of perceived risk, intangibility and consumer characteristics on online game playing
Computers in Human Behavior
No Free Lunch: Price Premium for Privacy Seal-Bearing Vendors
Journal of Management Information Systems
Online and Offline Demand and Price Elasticities: Evidence from the Air Travel Industry
Information Systems Research
Research Note---Online Price Dispersion: A Game-Theoretic Perspective and Empirical Evidence
Information Systems Research
Consumer Choice and Use of Multiple Information Sources for Automobile Purchases
International Journal of Electronic Commerce
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This article analyzes the price dispersion for products observed on the Internet and reaffirms the existence of substantial price dispersion across e-tailers. Comparison of advertised vs. unadvertised products reveals that predictions of search theory on advertising effect are generally not confirmed in the Internet market. Comparison of multi-channel vs. pure-play e-tailers reveals that multi-channel retailers with established brands in physical stores command price premiums in most on-line markets but not in very competitive markets like books, CDs, and flight tickets. A model is developed that uses cross-site and in-site search as search cost variables, and range of product options, product description, and product demonstration as Web site service feature variables. It is used to test when search cost variables are more salient than service feature variables, and vice versa. The results show that whether a variable accounts for variance in prices differs from product to product. Some service features enable e-retailers to charge higher prices without losing competitiveness; others do not offer price advantage because they represent lower cost structures that allow e-tailers to charge lower prices to become more competitive.