The information system as a competitive weapon
Communications of the ACM - Special section on management of information systems
Information and Management
Communications of the ACM
Decision Support Systems - Special issue on electronic commerce
The substitution of information technology for other factors of production: a Firm Level Analysis
Management Science - Special issue: Frontier research on information systems and economics
DBMS
Electronic commerce: a managerial perspective
Electronic commerce: a managerial perspective
Internet-based e-shopping and consumer attitudes an empirical study
Information and Management
Developing E-Commerce Systems
Strategic Information Systems
Electronic Commerce: The Strategic Perspective
Electronic Commerce: The Strategic Perspective
Cases in E-Commerce
Information Systems Research
Development and evaluation of dynamic virtual object catalogs
Information and Management
Frictionless Commerce? A Comparison of Internet and Conventional Retailers
Management Science
Functional characteristics of commercial web sites: a longitudinal study in Hong Kong
Information and Management
Executives' perceptions of the business value of information technology: a process-oriented approach
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
InterShop: enhancing the vendor/customer dialectic in electronic shopping
Journal of Management Information Systems - Special section: Navigation in information-intensive environments
Impact of Information Technology Management Practices on Customer Service
Journal of Management Information Systems
Information technology and the management difference: a fusion map
IBM Systems Journal
The impact of e-business on the demand-driven management: an empirical study in China
International Journal of Networking and Virtual Organisations
Anticipating information needs for senior portal contents
Computers in Human Behavior
International Journal of Business Information Systems
Electronic Commerce Research and Applications
International Journal of Networking and Virtual Organisations
Prototype system for pursuing firm's core capability
Information Systems Frontiers
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A management theory known as the resource-based view of the firm states that resources foster organizational success. Our study of e-commerce retailers applied this theory to examine the effects of human, business, and e-commerce technology resources on firm competitiveness. An e-mail and Web-based survey used 458 responses from site managers. Business and e-commerce technology resources, as well as the individual business resource of process redesign, were found to predict e-commerce performance, whereas human resources did not. E-commerce performance, in turn, predicted firm performance. These findings partially support the resource-based view and coincide with differences between physical and e-commerce retailing.