Planning globally: practical strategies for information technology in the transnational firm
The global issues of information technology management
Shaping the future: business design through information technology
Shaping the future: business design through information technology
The Journal of Strategic Information Systems
Enablers and benefits of implementing Service-Oriented Architecture: an empirical investigation
International Journal of Information Technology and Management
A resource-based view of electronic commerce
Information and Management
On Institutional Rationality and Decision Making in Adopting Green ICT Strategies
Proceedings of the 2010 conference on Bridging the Socio-technical Gap in Decision Support Systems: Challenges for the Next Decade
The Impact of IT Personnel Skills on IS Infrastructure and Competitive IS
Information Resources Management Journal
An Integrated Framework for Strategic Information Systems Planning and Development
Information Resources Management Journal
The Journal of Strategic Information Systems
International Journal of Operations Research and Information Systems
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When every leading firm in an industry has access to the same information technology resource, the management difference determines competitive advantage or disadvantage. The management challenge is to make sure that business processes, people, and technology are meshed, instead of being dealt with as separate elements in planning and implementation. This paper presents a framework for senior executives to use in order to lead the deployment of information technology (I/T) without having to know how it is managed and to ensure the fusion of business processes, people, and technology. The "fusion map" approach that focuses on the steps that precede and enable strategy, has been applied in a number of companies. Factors are identified that make I/T a frequent destabilizer of basic logistics in an industry.