The information system as a competitive weapon
Communications of the ACM - Special section on management of information systems
Management information systems: conceptual foundations, structure, and development (2nd ed.)
Management information systems: conceptual foundations, structure, and development (2nd ed.)
Modeling coordination in organizations and markets
Management Science
Management strategies for information technology
Management strategies for information technology
The impact of information systems on organizations and markets
Communications of the ACM
ICIS '91 Proceedings of the twelfth international conference on Information systems
The productivity paradox of information technology
Communications of the ACM
Assessing the impact of information technology on organizational performance
Strategic information technology management
Journal of Management Information Systems
Productivity and information technology: the elusive connection
Management Science
The squandered computer: evaluating the business alignment of information technologies
The squandered computer: evaluating the business alignment of information technologies
The substitution of information technology for other factors of production: a Firm Level Analysis
Management Science - Special issue: Frontier research on information systems and economics
The management of end user computing
Communications of the ACM
Competing in the Information Age: Strategic Alignment in Practice
Competing in the Information Age: Strategic Alignment in Practice
Information technology and internal firm organization: an exploratory analysis
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Information technology and economic performance: A critical review of the empirical evidence
ACM Computing Surveys (CSUR)
The relationship between information and communication technologies adoption and management
Information and Management
Examining possible antecedents of IT impact on the supply chain and its effect on firm performance
Information and Management
Measuring Information Technology's Indirect Impact on Firm Performance
Information Technology and Management
An analytic approach for quantifying the value of e-business initiatives
IBM Systems Journal
Electronic commerce adoption: an empirical study of small and medium US businesses
Information and Management
Evaluating strategic options using decision-theoretic planning
Information Technology and Management
IS-enabled performance improvement at the individual level: evidence of complementarity
Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future
An empirical examination of a process-oriented IT business success model
Information Technology and Management
Journal of Systems and Software
A resource-based view of electronic commerce
Information and Management
The leveraging influence of strategic alignment on IT investment: an empirical examination
Information and Management
Information and Management
Trust in inter-organizational exchanges: a case study in business to business electronic commerce
Decision Support Systems
FBCM: Strategy modeling method for the validation of software requirements
Journal of Systems and Software
Towards evolution of strategic IT requirements
Proceedings of the 2007 ACM symposium on Applied computing
ERP systems adoption: An exploratory study of the organizational factors and impacts of ERP success
Information and Management
Journal of Management Information Systems
Measuring the Performance of Information Systems: A Functional Scorecard
Journal of Management Information Systems
Journal of Management Information Systems
Information Technology as an Enabler of Growth in Firms: An Empirical Assessment
Journal of Management Information Systems
Information Technology, Production Process Outsourcing, and Manufacturing Plant Performance
Journal of Management Information Systems
Systems Design, Process Performance, and Economic Outcomes in International Banking
Journal of Management Information Systems
Information Processing Design Choices, Strategy, and Risk Management Performance
Journal of Management Information Systems
The Journal of Strategic Information Systems
International Journal of Electronic Commerce
Journal of Management Information Systems
Journal of Management Information Systems
The pivotal position of the CIO in IT infrastructure
International Journal of Information Technology and Management
What makes the competitive contribution of ERP strategic
ACM SIGMIS Database
Integrating B-SCP and MAP to manage the evolution of strategic IT requirements
Information and Software Technology
Information systems success factors in software SMEs: a research agenda
International Journal of Business Information Systems
Human resources as facilitators of the adoption of information and communication technologies
International Journal of Information Technology and Management
A process-focused decision framework for analyzing the business value potential of IT investments
Information Systems Frontiers
Information Technology and Management
The impact of information technology on individual and firm marketing performance
Behaviour & Information Technology
Strategic IT Alignment in Swedish Public Healthcare System
WSKS '08 Proceedings of the 1st world summit on The Knowledge Society: Emerging Technologies and Information Systems for the Knowledge Society
Evaluating Internet technologies business effectiveness
Telematics and Informatics
Electronic Commerce Research and Applications
Journal of Management Information Systems
A Process-Oriented Perspective on the Alignment of Information Technology and Business Strategy
Journal of Management Information Systems
A review of the factors which influence the use and usefulness of information systems
Environmental Modelling & Software
Information and Management
Inferring comprehensible business/ICT alignment rules
Information and Management
A Simple Instrument to Measure IT-Business Alignment Maturity
Information Systems Management
Towards knowledge needs-technology fit model for knowledge management systems
Proceedings of the 4th International Conference on Design Science Research in Information Systems and Technology
Antecedents of IS Strategic Alignment: A Nomological Network
Information Systems Research
The Business Value of Process Sharing in Supply Chains: A Study of RosettaNet
International Journal of Electronic Commerce
Differential Effects of the Two Types of Information Systems: A Hospital-Based Study
Journal of Management Information Systems
Analyzing contextual antecedents for the stage-based diffusion of electronic supply chain management
Electronic Commerce Research and Applications
Business-IT alignment maturity of companies in China
Information and Management
Information and Management
The leveraging influence of strategic alignment on IT investment: An empirical examination
Information and Management
A resource-based view of electronic commerce
Information and Management
International Journal of Business Information Systems
Market reaction to application service provider (ASP) adoption: An empirical investigation
Information and Management
EC-Web'07 Proceedings of the 8th international conference on E-commerce and web technologies
How IT project managers cope with stress
Proceedings of the 2010 Special Interest Group on Management Information System's 48th annual conference on Computer personnel research on Computer personnel research
International Journal of Electronic Finance
Information systems evaluation: an ongoing measure
International Journal of Business Information Systems
Organizational impact of system quality, information quality, and service quality
The Journal of Strategic Information Systems
Uncovering and testing archetypes of effective public sector CIOs
ACM Transactions on Management Information Systems (TMIS)
Analyzing IT business values - A Dominance based Rough Sets Approach perspective
Expert Systems with Applications: An International Journal
The antecedents of IT-business alignment in manufacturing firms
International Journal of Business Information Systems
Uncovering ITIL claims: IT executives' perception on benefits and Business-IT alignment
Information Systems and e-Business Management
Electronic Commerce Research and Applications
A Service Science Perspective on Strategic Choice, IT, and Performance in U.S. Banking
Journal of Management Information Systems
Antecedents and Effects of CIO Supply-Side and Demand-Side Leadership: A Staged Maturity Model
Journal of Management Information Systems
Organizational Learning and Capabilities for Onshore and Offshore Business Process Outsourcing
Journal of Management Information Systems
Firm-level benefits of IT-enabled resources: A conceptual extension and an empirical assessment
The Journal of Strategic Information Systems
The Journal of Strategic Information Systems
Journal of Management Information Systems
The role of information and communication technologies in moving toward new forms of organising
International Journal of Business Information Systems
International Journal of Business Information Systems
Evaluation of IT portfolio options by linking to business services
DEECS'06 Proceedings of the Second international conference on Data Engineering Issues in E-Commerce and Services
Expert Systems with Applications: An International Journal
Journal of the American Society for Information Science and Technology
Achieving top management support with business knowledge and role of IT/IS personnel
International Journal of Information Management: The Journal for Information Professionals
International Journal of Information Management: The Journal for Information Professionals
Information Technology and Management
Assessing and governing IT-staff behavior by performance-based simulation
Computers in Human Behavior
Architecting Enterprises for IT-enabled Value Creation Part 1
International Journal of Green Computing
Architecting Enterprises for IT-Enabled Value Creation: Part 2
International Journal of Green Computing
International Journal of Information Technologies and Systems Approach
Knowledge Management: Realizing Value through Governance
International Journal of Knowledge Management
Information Resources Management Journal
Contrasting IT Capability and Organizational Types: Implications for Firm Performance
Journal of Organizational and End User Computing
Journal of Global Information Management
Journal of Electronic Commerce in Organizations
Organizational Learning and Capabilities for Onshore and Offshore Business Process Outsourcing
Journal of Management Information Systems
Journal of Management Information Systems
Journal of Management Information Systems
Finding the Role of Time Lags in Radio Frequency Identification Investment
International Journal of Strategic Information Technology and Applications
Effects of strategic alignment on IS success: the mediation role of IS investment in Korea
Information Technology and Management
International Journal of IT/Business Alignment and Governance
How Business Intelligence Creates Value: An Empirical Investigation
International Journal of Business Intelligence Research
How Business Intelligence Creates Value: An Empirical Investigation
International Journal of Business Intelligence Research
Determinants of knowledge management with information technology support impact on firm performance
Information Technology and Management
Elucidating the role of IT/IS assessment and resource allocation in IT/IS performance in hospitals
Information and Management
A technology-organisation-environment TOE-based m-business value instrument
International Journal of Mobile Communications
Viewpoint: The 6As model of social content management
International Journal of Information Management: The Journal for Information Professionals
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Despite significant progress in evaluating the productivity payoffs from information technology (IT), the inability of traditional firm-level economic analysis to account fully for the intangible impacts of IT has led to calls for a more inclusive and comprehensive approach to measuring IT business value. In response to this call, we develop a process-oriented model to assess the impacts of IT on critical business activities within the value chain. Our model incorporates corporate goals for IT and management practices as key determinants of realized IT payoffs. Using survey data from 304 business executives worldwide, we found that corporate goals for IT can be classified into one of four types: unfocused, operations focus, market focus, and dual focus. Our analysis confirms that these goals are useful indicators of payoffs from IT in that executives in firms with more focused goals for IT perceive greater payoffs from IT across the value chain. In addition, we found that management practices such as strategic alignment and IT investment evaluation contribute to higher perceived levels of IT business value.