Information systems implementation: testing a structural model
Information systems implementation: testing a structural model
Strategic information technology investments: guidelines for decision making
Journal of Management Information Systems
Towards a theory of strategic use of information resources: an inductive approach
Information and Management
A measure for determining the strategic relevance of IS to the organization
Information and Management
Communications of the ACM - Special issue Participatory Design
Process innovation: reengineering work through information technology
Process innovation: reengineering work through information technology
Up and running: integrating information technology and the organization
Up and running: integrating information technology and the organization
Information systems innovation among organizations
Management Science
Attitudes of end-users towards information technology in manufacturing and service industries
Information and Management
Multivariate data analysis (4th ed.): with readings
Multivariate data analysis (4th ed.): with readings
Change agentry—the next IS frontier
MIS Quarterly
European Journal of Information Systems
The New Sociotech: Graffiti on the Long Wall
The New Sociotech: Graffiti on the Long Wall
Principles of Information Systems
Principles of Information Systems
Information Systems Research
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Executives' perceptions of the business value of information technology: a process-oriented approach
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Understanding organizational dynamics of IT-enabled change: a multimedia simulation approach
Journal of Management Information Systems
Key dimensions of facilitators and inhibitors for the strategic use of information technology
Journal of Management Information Systems
Journal of Management Information Systems - Special section: Information technology and its organizational impact
The implementation of business process reengineering
Journal of Management Information Systems - Special section: Toward a theory of business process change management
Systems Analysis and Design Methods
Systems Analysis and Design Methods
Systems Analysis and Design
International Journal of Electronic Commerce
Implementation costs of IS-enabled organizational change
Information and Organization
The impact of information technology on individual and firm marketing performance
Behaviour & Information Technology
Managerial Entrenchment with Strategic Information Technology: A Dynamic Perspective
Journal of Management Information Systems
Journal of Engineering and Technology Management
Inclusion of Social Subsystem Issues in IT Investment Decisions: An Empirical Assessment
Information Resources Management Journal
Can Social Capital Enhance the Careers of IT Professionals?
Information Resources Management Journal
A Social Capital Perspective on IT Professionals' Work Behavior and Attitude
Journal of Organizational and End User Computing
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The inclusion of social subsystem costs and benefits in information technology (IT) investment choices has been a difficult problem for IT decision-makers. Past research has shown that although some organizations adequately and consistently consider social subsystem issues when making IT investment decisions, many do not. This demonstrates a discrepancy between prescriptive theory and descriptive evidence. Our study addresses this theory-practice disconnection by investigating which firms, and under what conditions IT investments are likely to follow or violate prescriptions. Data collected from a national sample of 200 firms shed light on the firm and situational factors that affect the consideration of social subsystem issues during the IT investment decision process. The amount of social subsystem disruption associated with the IT in question, the strategic relevance of the IT to the organization, and the firm's continuous-learning culture each have direct or interactive influences on the decision process. Specifically, they impact the consideration of social subsystem costs and benefits for IT investments. Organizational size and industry are unrelated to this facet of decision-making. Overall, the empirical results help us better understand (1) what kinds of IT decisions cause stronger evaluation of social subsystem costs and benefits, (2) what types of firms give the greatest consideration to these issues, and (3) which intangible social subsystem costs or benefits are seen as the most important.