The Organic and the Mechanistic Form of Managing Knowledge in Software Development
LSO '01 Proceedings of the Third International Workshop on Advances in Learning Software Organizations
Inquiry into definitions of culture in IT studies
Advanced topics in global information management
Transfer of information technology to the Arab world: a test of cultural influence modeling
Advanced topics in global information management
The role of social presence in establishing loyalty in e-Service environments
Interacting with Computers
International Journal of Human-Computer Studies
Journal of Management Information Systems
The Impact of Infusing Social Presence in the Web Interface: An Investigation Across Product Types
International Journal of Electronic Commerce
International Journal of Electronic Commerce
General Perspectives on Knowledge Management: Fostering a Research Agenda
Journal of Management Information Systems
Journal of Management Information Systems
A Socio-technical Approach towards Supporting Intra-organizational Collaboration
EC-TEL '08 Proceedings of the 3rd European conference on Technology Enhanced Learning: Times of Convergence: Technologies Across Learning Contexts
Information Systems Management
International Journal of Human-Computer Studies
Effect of Network Relations on the Adoption of Electronic Trading Systems
Journal of Management Information Systems
Genre Combinations: A Window into Dynamic Communication Practices
Journal of Management Information Systems
The impact of awareness and accessibility on expertise retrieval: A multilevel network perspective
Journal of the American Society for Information Science and Technology
Managing perceived communication failures with affordances of ICTs
Computers in Human Behavior
Group norms, media preferences, and group meeting success: A longitudinal study
Computers in Human Behavior
Journal of Systems and Software
Online social networks: Why do students use facebook?
Computers in Human Behavior
Contextual constraints in media choice: Beyond information richness
Decision Support Systems
Contribution behaviors in distributed environments
MIS Quarterly
Predicting Collaboration Technology Use: Integrating Technology Adoption and Collaboration Research
Journal of Management Information Systems
Cultural determinants of media choice for deception
Computers in Human Behavior
Technostress: technological antecedents and implications
MIS Quarterly
Journal of the American Society for Information Science and Technology
International Journal of Information Management: The Journal for Information Professionals
Acceptance by the Public of the Virtual Delivery of Public Services: The Effect of Affect
Social Science Computer Review
Revisiting Media Choice: A Behavioral Decision-Making Perspective
International Journal of e-Collaboration
Information and Management
Editor's comments: does MIS have native theories?
MIS Quarterly
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Recent innovations in organizational forms, such as delayered management, empowered workers, telework, and ad hoc work groups, have created a need to ensure that communication between dispersed knowledge workers can be supported. The movement toward a less cohesive workplace suggests a need to deploy computer-based media, but it is not clear which media should be deployed and under what circumstances. Addressing such significant issues must begin with insights into why knowledge workers choose particular media for particular tasks in the first place. Prior research theorizing about media choice has focused on: (1) task, (2) medium, (3) the fit between task and medium, and (4) social environment. It has not sufficiently considered the role of the availability of the intended recipient or the interaction between recipient availability and task social presence variables which could have a significant impact on media choice. To examine the effects of these two factors, the authors conducted an initial exploratory study and a subsequent controlled factor study. In the initial study, an analysis of 1,669 hypothetical scenarios from 100 knowledge workers at a worldwide transportation company indicated that social presence (SP) theory proves to be a good predictor of media choice, as does the recipient availability construct. The analysis also suggested that the interaction between recipient availability and task social presence might be a good predictor. With a partial replication, randomized treatment design, including 1,883 scenarios from 257 workers, the controlled factor study at a large financial institution generally confirmed the study hypotheses. The authors examine rival explanations simultaneously along the dimensions of task, medium, fit between task and medium, and social environment. They propose and test a new model of media choice and suggest directions for future testing of a new "task closure" model of media choice. They conclude by offering guidelines for managers deploying electronic communications in the workplace.