Factors of success for end-user computing
Communications of the ACM
Communication research on consumer VR
Communication in the age of virtual reality
Can computer personalities be human personalities?
International Journal of Human-Computer Studies
Measuring system usage: implications for IS theory testing
Management Science
Silicon sycophants: the effects of computers that flatter
International Journal of Human-Computer Studies
The psychological origins of perceived usefulness and ease-of-use
Information and Management
An empirical study of human Web assistants: implications for user support in Web information systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Extending the TAM for a World-Wide-Web context
Information and Management
Trust without touch: jumpstarting long-distance trust with initial social activities
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Designing Web Usability: The Practice of Simplicity
Designing Web Usability: The Practice of Simplicity
Consumer trust in an Internet store
Information Technology and Management
"Trust me, I'm an online vendor": towards a model of trust for e-commerce system design
CHI '00 Extended Abstracts on Human Factors in Computing Systems
Why do people use information technology?: a critical review of the technology acceptance model
Information and Management
Enticing online consumers: an extended technology acceptance perspective
Information and Management
Research Report: Empirical Test of an EDI Adoption Model
Information Systems Research
Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior
Information Systems Research
Developing and Validating Trust Measures for e-Commerce: An Integrative Typology
Information Systems Research
An empirical study of the effects of interactivity on web user attitude
International Journal of Human-Computer Studies
Predicting Online Purchase Behavior: Replications and Test of Competing Models
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 7 - Volume 7
Factors influencing the usage of websites: the case of a generic portal in The Netherlands
Information and Management
On-line trust: concepts, evolving themes, a model
International Journal of Human-Computer Studies - Special issue: Trust and technology
Empirical research in on-line trust: a review and critical assessment
International Journal of Human-Computer Studies - Special issue: Trust and technology
Predicting User Trust in Information Systems: A Comparison of Competing Trust Models
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 8 - Volume 8
Understanding online purchase intentions: contributions from technology and trust perspectives
European Journal of Information Systems
The Social Construction of Meaning: An Alternative Perspective on Information Sharing
Information Systems Research
An empirical study on predicting user acceptance of e-shopping on the Web
Information and Management
The development of initial trust in an online company by new customers
Information and Management
Psychological antecedents of institution-based consumer trust in e-retailing
Information and Management
Assessing the impact of internet agent on end users' performance
Decision Support Systems
Acceptance of internet-based learning medium: the role of extrinsic and intrinsic motivation
Information and Management
Distrust and trust in B2C e-commerce: do they differ?
ICEC '06 Proceedings of the 8th international conference on Electronic commerce: The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet
Consumer reactions to electronic shopping on the world wide web
International Journal of Electronic Commerce
Extending the TAM for a t-commerce
Information and Management
The role of social presence in establishing loyalty in e-Service environments
Interacting with Computers
The Role of System Trust in Business-to-Consumer Transactions
Journal of Management Information Systems
Human-Computer Interaction
Validating instruments in MIS research
MIS Quarterly
Trust and TAM in online shopping: an integrated model
MIS Quarterly
Exploring the potential effects of emoticons
Information and Management
Generation Y, web design, and eye tracking
International Journal of Human-Computer Studies
Factors influencing corporate online identity: a new paradigm
Journal of Theoretical and Applied Electronic Commerce Research
Review: Computer use by older adults: A multi-disciplinary review
Computers in Human Behavior
CASA, WASA, and the dimensions of us
Computers in Human Behavior
Facilitators and benefits of using Mobile Entertainment Services
International Journal of Mobile Communications
Predicting Collaboration Technology Use: Integrating Technology Adoption and Collaboration Research
Journal of Management Information Systems
Electronic Commerce Research
Information and Management
An investigation of consumers' webstore shopping: A view of click-and-mortar company
International Journal of Information Management: The Journal for Information Professionals
Telematic dinner party: designing for togetherness through play and performance
Proceedings of the Designing Interactive Systems Conference
Computers in Human Behavior
Defining sociability and social presence in Social TV
Computers in Human Behavior
Proceedings of the 7th International Conference on Ubiquitous Information Management and Communication
Situational variables in online versus offline channel choice
Electronic Commerce Research and Applications
The impact of task framing and viewing timing on user website perceptions and viewing behavior
International Journal of Human-Computer Studies
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Electronic commerce typically lacks human warmth and sociability, since it is more impersonal, anonymous and automated than traditional face-to-face commerce. This paper explores how human warmth and sociability can be integrated through the web interface to positively impact consumer attitudes towards online shopping. An empirical study was undertaken to investigate the impact of various levels of socially rich text and picture design elements on the perception of online social presence and its subsequent effect on antecedents of attitudes towards websites. Higher levels of perceived social presence are shown to positively impact the perceived usefulness, trust and enjoyment of shopping websites, leading to more favourable consumer attitudes. Implications of these finding for practitioners and future research are outlined.