Factors of success for end-user computing
Communications of the ACM
International Journal of Man-Machine Studies
Multivariate data analysis (4th ed.): with readings
Multivariate data analysis (4th ed.): with readings
Gazetracker: software designed to facilitate eye movement analysis
ETRA '00 Proceedings of the 2000 symposium on Eye tracking research & applications
CUU '00 Proceedings on the 2000 conference on Universal Usability
Social presence in Web surveys
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Extending the TAM for a World-Wide-Web context
Information and Management
SIGDOC '01 Proceedings of the 19th annual international conference on Computer documentation
Trust without touch: jumpstarting long-distance trust with initial social activities
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A picture says more than a thousand words: photographs as trust builders in e-commerce websites
CHI '02 Extended Abstracts on Human Factors in Computing Systems
The impact of culture and gender on web sites: an empirical study
ACM SIGMIS Database
Visual attention to repeated internet images: testing the scanpath theory on the world wide web
ETRA '02 Proceedings of the 2002 symposium on Eye tracking research & applications
Eye tracking in web search tasks: design implications
ETRA '02 Proceedings of the 2002 symposium on Eye tracking research & applications
Consumer trust in an Internet store
Information Technology and Management
Web credibility research: a method for online experiments and early study results
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Interpreting Dimensions of Consumer Trust in E-Commerce
Information Technology and Management
Shiny happy people building trust?: photos on e-commerce websites and consumer trust
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CT '01 Proceedings of the 4th International Conference on Cognitive Technology: Instruments of Mind
Eye-Catcher of Blind Spot? The Effect of Photographs of Faces on eCommerce Sites
I3E '02 Proceedings of the IFIP Conference on Towards The Knowledge Society: E-Commerce, E-Business, E-Government
Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior
Information Systems Research
Assessing a Firm's Web Presence: A Heuristic Evaluation Procedure for the Measurement of Usability
Information Systems Research
Web Site Usability, Design, and Performance Metrics
Information Systems Research
Antecedents of B2C Channel Satisfaction and Preference: Validating e-Commerce Metrics
Information Systems Research
Developing and Validating Trust Measures for e-Commerce: An Integrative Typology
Information Systems Research
Factors influencing the usage of websites: the case of a generic portal in The Netherlands
Information and Management
On-line trust: concepts, evolving themes, a model
International Journal of Human-Computer Studies - Special issue: Trust and technology
Designing mobile commerce applications
Communications of the ACM - Mobile computing opportunities and challenges
Information Technology and Management
The determinants of web page viewing behavior: an eye-tracking study
Proceedings of the 2004 symposium on Eye tracking research & applications
The Social Construction of Meaning: An Alternative Perspective on Information Sharing
Information Systems Research
Assessing dimensions of perceived visual aesthetics of web sites
International Journal of Human-Computer Studies - Incorporating knowledge acquisition
The Elements of User Experience: User-Centered Design for the Web
The Elements of User Experience: User-Centered Design for the Web
Psychological antecedents of institution-based consumer trust in e-retailing
Information and Management
The mechanics of trust: a framework for research and design
International Journal of Human-Computer Studies
Understanding consumer trust in Internet shopping: A multidisciplinary approach
Journal of the American Society for Information Science and Technology
Design aesthetics leading to m-loyalty in mobile commerce
Information and Management
The role of social presence in establishing loyalty in e-Service environments
Interacting with Computers
Research Note: The Influence of Recommendations and Consumer Reviews on Evaluations of Websites
Information Systems Research
A balanced thinking-feelings model of information systems continuance
International Journal of Human-Computer Studies
International Journal of Human-Computer Studies
Journal of Management Information Systems
The Impact of Infusing Social Presence in the Web Interface: An Investigation Across Product Types
International Journal of Electronic Commerce
Individual Trust in Online Firms: Scale Development and Initial Test
Journal of Management Information Systems
Modeling Web Site Design Across Cultures: Relationships to Trust, Satisfaction, and E-Loyalty
Journal of Management Information Systems
Examining Trust in Information Technology Artifacts: The Effects of System Quality and Culture
Journal of Management Information Systems
The role of pleasure in web site success
Information and Management
The role played by perceived usability, satisfaction and consumer trust on website loyalty
Information and Management
Validating instruments in MIS research
MIS Quarterly
Trust and TAM in online shopping: an integrated model
MIS Quarterly
Design science in information systems research
MIS Quarterly
User acceptance of hedonic information systems
MIS Quarterly
Generation Y, web design, and eye tracking
International Journal of Human-Computer Studies
International Journal of Electronic Commerce
Understanding of website usability: Specifying and measuring constructs and their relationships
Decision Support Systems
Cultural Signifiers of Web Site Images
Journal of Management Information Systems
Advisory services in the virtual world: an empowerment perspective
Electronic Commerce Research
ACIIDS'12 Proceedings of the 4th Asian conference on Intelligent Information and Database Systems - Volume Part III
Exploring human brands in online shopping: an eye-tracking approach
ACIIDS'12 Proceedings of the 4th Asian conference on Intelligent Information and Database Systems - Volume Part III
It is not for fun: An examination of social network site usage
Information and Management
Two Worlds of Trust for Potential E-Commerce Users: Humans as Cognitive Misers
Information Systems Research
Attention to Banner Ads and Their Effectiveness: An Eye-Tracking Approach
International Journal of Electronic Commerce
Journal of Management Information Systems
Computers in Human Behavior
Centrality of visual aesthetics in the online context: an assessment and empirical evidence
HCI'13 Proceedings of the 15th international conference on Human-Computer Interaction: human-centred design approaches, methods, tools, and environments - Volume Part I
The impact of task framing and viewing timing on user website perceptions and viewing behavior
International Journal of Human-Computer Studies
Website design, trust and culture: An eight country investigation
Electronic Commerce Research and Applications
Hi-index | 0.00 |
Effective visual design of e-commerce websites enhances website aesthetics and emotional appeal for the user. To gain insight into how Internet users perceive human images as one element of website design, a controlled experiment was conducted using a questionnaire, interviews, and eye-tracking methodology. Three conditions of human images were created including human images with facial features, human images without facial features, and a control condition with no human images. It was expected that human images with facial features would induce a user to perceive the website as more appealing, having warmth or social presence, and as more trustworthy. In turn, higher levels of image appeal and perceived social presence were predicted to result in trust. All expected relationships in the model were supported except no direct relationship was found between the human image conditions and trust. Additional analyses revealed subtle differences in the perception of human images across cultures (Canada, Germany, and Japan). While the general impact of human images seems universal across country groups, based on interview data four concepts emerged--aesthetics, symbolism, affective property, and functional property--with participants from each culture focusing on different concepts as applied to website design. Implications for research and practice are discussed.