An empirical study of the effects of interactivity on web user attitude
International Journal of Human-Computer Studies
An empirical investigation of student acceptance of course websites
Computers & Education
The development of initial trust in an online company by new customers
Information and Management
A grounded theory of the flow experiences of web users
International Journal of Human-Computer Studies - Incorporating knowledge acquisition
Journal of the American Society for Information Science and Technology - Part I: Information seeking research
Why do people play on-line games? an extended TAM with social influences and flow experience
Information and Management
Flow experiences in information technology use
International Journal of Human-Computer Studies
What drives mobile commerce? An empirical evaluation of the revised technology acceptance model
Information and Management
A growth theory perspective on the international diffusion of e-commerce
ICEC '05 Proceedings of the 7th international conference on Electronic commerce
ACM Transactions on Computer-Human Interaction (TOCHI)
An e-customer behavior model with online analytical mining for internet marketing planning
Decision Support Systems
Designing consumer interfaces for experiential tasks: an empirical investigation
European Journal of Information Systems
Website optimization with web metrics: a case study
ICEC '06 Proceedings of the 8th international conference on Electronic commerce: The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet
Perceptual antecedents of user attitude in electronic commerce
ACM SIGMIS Database
B2C Web site quality and emotions during online shopping episodes: an empirical study
Information and Management
Design aesthetics leading to m-loyalty in mobile commerce
Information and Management
Information and Management
ERP training with a web-based electronic learning system: The flow theory perspective
International Journal of Human-Computer Studies
Predicting user satisfaction, strain and system usage of employee self-services
International Journal of Human-Computer Studies
A meta-analysis of the technology acceptance model
Information and Management
The impact of Web quality and playfulness on user acceptance of online retailing
Information and Management
A Two-Stage Model of the Promotional Performance of Pure Online Firms
Information Systems Research
Critical success factors for e-learning acceptance: Confirmatory factor models
Computers & Education
International Journal of Human-Computer Studies
Web Acceptance Model (WAM): Moderating effects of user experience
Information and Management
HCI is in business---focusing on organizational tasks and management
interactions - Designing for seniors: innovations for graying times
Designing Web Sites for Customer Loyalty Across Business Domains: A Multilevel Analysis
Journal of Management Information Systems
Journal of Management Information Systems
Journal of Management Information Systems
Moderating Effects of Task Type on Wireless Technology Acceptance
Journal of Management Information Systems
Do I Trust You Online, and If So, Will I Buy? An Empirical Study of Two Trust-Building Strategies
Journal of Management Information Systems
The Impact of Infusing Social Presence in the Web Interface: An Investigation Across Product Types
International Journal of Electronic Commerce
Development and Validation of a Perceptual Instrument to Measure E-Commerce Performance
International Journal of Electronic Commerce
The Effect of Web Site Perceptions on Initial Trust in the Owner Company
International Journal of Electronic Commerce
Why Do Internet Users Stick with a Specific Web Site? A Relationship Perspective
International Journal of Electronic Commerce
WebQual: An Instrument for Consumer Evaluation of Web Sites
International Journal of Electronic Commerce
ACM Transactions on Information Systems (TOIS)
User acceptance of virtual worlds: the Hedonic framework
ACM SIGMIS Database
A conceptual framework and propositions for the acceptance of mobile services
Journal of Theoretical and Applied Electronic Commerce Research
The impact of personality type on purchasing decisions in virtual stores
Information Technology and Management
A model of consumer acceptance of mobile payment
International Journal of Mobile Communications
International Journal of Mobile Communications
International Journal of Mobile Communications
An investigation of user communication behavior in computer mediated environments
Computers in Human Behavior
The review of the website evaluation framework in Information Systems and marketing journals
International Journal of Information Systems and Change Management
End-user adoption of animated interface agentsin everyday work applications
Behaviour & Information Technology
Interface design and emotions experienced on B2C Web sites: Empirical testing of a research model
Computers in Human Behavior
Richness Versus Parsimony Antecedents of Technology Adoption Model for E-Learning Websites
ICWL '08 Proceedings of the 7th international conference on Advances in Web Based Learning
The Trust Deficit of e-commerce: a comparative study of domestic and offshore e-commerce systems
International Journal of Information Systems and Change Management
Behaviour & Information Technology
Exploring Loyalty Intention in the Electronic Marketplace
Electronic Markets
Consumer adoption of mobile TV: Examining psychological flow and media content
Computers in Human Behavior
Factors affecting the usage of intranet: A confirmatory study
Computers in Human Behavior
Journal of the American Society for Information Science and Technology
TAM-based success modeling in ERP
Interacting with Computers
Modeling Web Site Design Across Cultures: Relationships to Trust, Satisfaction, and E-Loyalty
Journal of Management Information Systems
The Impact of Capabilities and Prior Investments on Online Channel Commitment and Performance
Journal of Management Information Systems
Perceived effectiveness of text vs. multimedia Location-Based Advertising messaging
International Journal of Mobile Communications
Impact of media richness and flow on e-learning technology acceptance
Computers & Education
Designing usable online stores: A landscape preference perspective
Information and Management
Virtual item purchase behavior in virtual worlds: an exploratory investigation
Electronic Commerce Research
Understanding the factors affecting online elderly user's participation in video UCC services
Computers in Human Behavior
The Influence of Website Characteristics on a Consumer's Urge to Buy Impulsively
Information Systems Research
Measuring the performance of the Electronic Service Acceptance Model (E-SAM)
International Journal of Business Information Systems
Development of a dual-modal information presentation of sequential relationship
International Journal of Mobile Learning and Organisation
Attributes of Web Site Usability: A Study of Web Users with the Repertory Grid Technique
International Journal of Electronic Commerce
Journal of Management Information Systems
An Empirical Study of an Extended Technology Acceptance Model for Online Video Services
IWANN '09 Proceedings of the 10th International Work-Conference on Artificial Neural Networks: Part II: Distributed Computing, Artificial Intelligence, Bioinformatics, Soft Computing, and Ambient Assisted Living
Towards an understanding of the consumer acceptance of mobile wallet
Computers in Human Behavior
Online consumer loyalty: Why e-tailers should seek a high-profile leadership position
Computers in Human Behavior
Factors Affecting Online Game Players' Loyalty
IDGD '09 Proceedings of the 3rd International Conference on Internationalization, Design and Global Development: Held as Part of HCI International 2009
E-auction web assessment model in China
Electronic Commerce Research
International Journal of Human-Computer Studies
Learners' acceptance of e-learning in South Korea: Theories and results
Computers & Education
ICS'09 Proceedings of the 13th WSEAS international conference on Systems
MM '09 Proceedings of the 17th ACM international conference on Multimedia
Expert Systems with Applications: An International Journal
Colour appeal in website design within and across cultures: A multi-method evaluation
International Journal of Human-Computer Studies
Investigating government-to-business system success: a conceptual framework
Proceedings of the 3rd international conference on Theory and practice of electronic governance
An e-customer behavior model with online analytical mining for internet marketing planning
Decision Support Systems
A diversity-based method for infrequent purchase decision support in e-commerce
Electronic Commerce Research and Applications
Diffusion and success factors of mobile marketing
Electronic Commerce Research and Applications
Exploring user adoption of mobile banking: an empirical study in China
International Journal of Information Technology and Management
Information and Management
Skills matter: a tale of the anxious online shopper
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: applications and services
The effects of mobile service quality and technology compatibility on users' perceived playfulness
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: applications and services
Information Systems Frontiers
Impact of web experience on e-consumer responses
EC-Web'07 Proceedings of the 8th international conference on E-commerce and web technologies
Increasing trust in mobile commerce through design aesthetics
Computers in Human Behavior
Explaining factors influencing the consumer adoption of broadband
International Journal of Business Information Systems
Consumer perceptions on web advertisements and motivation factors to purchase in the online shopping
Computers in Human Behavior
Experiencing flow with instant messaging and its facilitating role on creative behaviors
Computers in Human Behavior
International Journal of Human-Computer Studies
Consumer acceptance of SMS advertising: a study of American and Turkish consumers
International Journal of Mobile Communications
A study of demographic embodiments of product recommendation agents in electronic commerce
International Journal of Human-Computer Studies
A strategic framework for website evaluation based on a review of the literature from 1995-2006
Information and Management
Customization, immersion satisfaction, and online gamer loyalty
Computers in Human Behavior
Determinants of consumers' perceived trust in IT-ecosystems
Journal of Theoretical and Applied Electronic Commerce Research
Consumer trust and distrust: An issue of website design
International Journal of Human-Computer Studies
Research on factors influencing intention to use DMB using extended IS success model
Information Technology and Management
Consumer trust in e-commerce web sites: A meta-study
ACM Computing Surveys (CSUR)
International Journal of Electronic Finance
Technology acceptance model for the use of information technology in universities
Computers in Human Behavior
Towards a conceptualizing social presence in 3DTV
Proceedings of the 2011 iConference
Online government advisory service innovation through Intelligent Support Systems
Information and Management
Explaining website effectiveness: The hedonic-utilitarian dual mediation hypothesis
Electronic Commerce Research and Applications
Consumer feelings and behaviours towards well designed websites
Information and Management
Trust and TAM in online shopping: an integrated model
MIS Quarterly
An experimental study of home page design on green electronic products web site
HCD'11 Proceedings of the 2nd international conference on Human centered design
The interaction effects of familiarity, breadth and media usage on web browsing experience
Computers in Human Behavior
AIASABEBI'11 Proceedings of the 11th WSEAS international conference on Applied informatics and communications, and Proceedings of the 4th WSEAS International conference on Biomedical electronics and biomedical informatics, and Proceedings of the international conference on Computational engineering in systems applications
Electronic Commerce Research and Applications
Purchase behavior in virtual worlds: An empirical investigation in Second Life
Information and Management
Outcomes of effective explanations: Empowering citizens through online advice
Decision Support Systems
Designing Not Just for Pleasure: Effects of Web Site Aesthetics on Consumer Shopping Value
International Journal of Electronic Commerce
Predicting Collaboration Technology Use: Integrating Technology Adoption and Collaboration Research
Journal of Management Information Systems
An empirical analysis of factors influencing the adoption of Mobile Instant Messaging in China
International Journal of Mobile Communications
Decision-making in-socio and in-situ: Facilitation in virtual worlds
Decision Support Systems
Journal of Engineering and Technology Management
ISVC'05 Proceedings of the First international conference on Advances in Visual Computing
The acceptance of Moodle technology by business administration students
Computers & Education
Usability Design and Psychological Ownership of a Virtual World
Journal of Management Information Systems
Social media and online dating service providers: reexamining the new face of romance
International Journal of Business Information Systems
International Journal of Business Information Systems
International Journal of Business Information Systems
Virtual space and place: theory and test
MIS Quarterly
Building a research model for mobile wallet consumer adoption: the case of mobile Suica in Japan
Journal of Theoretical and Applied Electronic Commerce Research
Expert Systems with Applications: An International Journal
Analysis of fuzzy Decision Making Trial and Evaluation Laboratory on technology acceptance model
Expert Systems with Applications: An International Journal
Argument form and spokesperson type: The recommendation strategy of virtual salespersons
International Journal of Information Management: The Journal for Information Professionals
The roles of habit and web site quality in e-commerce
International Journal of Information Management: The Journal for Information Professionals
The intellectual development of the technology acceptance model: A co-citation analysis
International Journal of Information Management: The Journal for Information Professionals
The effects of relationship quality and switching barriers on customer loyalty
International Journal of Information Management: The Journal for Information Professionals
New sports management software: A needs analysis by a panel of Spanish experts
International Journal of Information Management: The Journal for Information Professionals
A framework for internet channel evaluation
International Journal of Information Management: The Journal for Information Professionals
A cognitive-experiential approach to modelling web navigation
International Journal of Human-Computer Studies
Computers in Human Behavior
Microchip implants' logistical efficiencies and ethical issues
International Journal of Mobile Communications
Explaining the user experience of recommender systems
User Modeling and User-Adapted Interaction
Loyalty Due to Others: The Relationships Among Challenge, Interdependence, and Online Gamer Loyalty
Journal of Computer-Mediated Communication
An experimental study of user-customized products online: based on regulatory focus theory
Proceedings of the 14th Annual International Conference on Electronic Commerce
Predicting e-commerce company success by mining the text of its publicly-accessible website
Expert Systems with Applications: An International Journal
Critical review of the e-loyalty literature: a purchase-centred framework
Electronic Commerce Research
Design and evaluation of Ubiquitous Information Systems and use in healthcare
Decision Support Systems
How impulsivity affects consumer decision-making in e-commerce
Electronic Commerce Research and Applications
PINGO: peer instruction for very large groups
EC-TEL'12 Proceedings of the 7th European conference on Technology Enhanced Learning
Understanding continuance usage of mobile services
International Journal of Mobile Communications
An empirical examination of the determinants of mobile purchase
Personal and Ubiquitous Computing
Users' Acceptance of Cloud Computing in Saudi Arabia: An Extension of Technology Acceptance Model
International Journal of Cloud Applications and Computing
International Journal of E-Business Research
The Impact of the Internet on Marketing Strategy: Revisiting Early Predictions
International Journal of E-Business Research
Adoption and Usage of Healthcare Portals: Examining the Factors Influencing Consumers' Decisions
International Journal of Organizational and Collective Intelligence
The Role of Usability in E-Commerce Services
International Journal of E-Business Research
Are you ready for knowledge sharing? An empirical study of virtual communities
Computers & Education
An empirical examination of user adoption of location-based services
Electronic Commerce Research
Explaining members' proactive participation in virtual communities
International Journal of Human-Computer Studies
The Role of Usability in E-Commerce Services
International Journal of E-Business Research
Journal of Database Management
Impact of Flow and Brand Equity in 3D Virtual Worlds
Journal of Database Management
3DTV and immersive environment
Proceedings of the 7th International Conference on Ubiquitous Information Management and Communication
Exploring the Player Flow Experience in E-Game Playing
International Journal of Technology and Human Interaction
Usability Design and Psychological Ownership of a Virtual World
Journal of Management Information Systems
Journal of Management Information Systems
Market Influence Analytics in a Digital Ecosystem
International Journal of Online Marketing
Augmented sport: exploring collective user experience
Proceedings of the Virtual Reality International Conference: Laval Virtual
Computers in Human Behavior
Self-interruptions in discretionary multitasking
Computers in Human Behavior
Information and Management
Journal of Theoretical and Applied Electronic Commerce Research
Telematics and Informatics
International Journal of Virtual and Personal Learning Environments
Journal of Electronic Commerce in Organizations
The adoption of gamification in e-banking
Proceedings of the 2013 International Conference on Information Systems and Design of Communication
International Journal of E-Business Research
International Journal of E-Adoption
Online Promotion of the E-Commerce Websites in Retail Market in China: An Empirical Study
Journal of Electronic Commerce in Organizations
The effects of website familiarity on website quality and intention to use
HCI International'13 Proceedings of the 15th international conference on Human Interface and the Management of Information: information and interaction design - Volume Part I
Expert Systems with Applications: An International Journal
Electronic Commerce Research and Applications
The impact of task framing and viewing timing on user website perceptions and viewing behavior
International Journal of Human-Computer Studies
Exploring the relationship between technology acceptance model and usability test
Information Technology and Management
How does interactivity contribute to a smart TV user experience?
Proceedings of the 8th International Conference on Ubiquitous Information Management and Communication
The role of atmospheric cues in online impulse-buying behavior
Electronic Commerce Research and Applications
Modelling students' flow experiences in an online learning environment
Computers & Education
Computers in Human Behavior
Imaginal and emotional experiences in pleasure-oriented IT usage: A hedonic consumption perspective
Information and Management
Addiction in cyberspace: flow experience on e-shopping
International Journal of Web Based Communities
Information Technology and Management
Advice sharing between paired users in online travel planning
Journal of Theoretical and Applied Electronic Commerce Research
International Journal of Information Management: The Journal for Information Professionals
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In this study, we consider the online consumer as both a shopper and a computer user. We test constructs from information systems (Technology Acceptance Model), marketing (Consumer Behavior), and psychology (Flow and Environmental Psychology) in an integrated theoretical framework of online consumer behavior. Specifically, we examine how emotional and cognitive responses to visiting a Web-based store for the first time can influence online consumers' intention to return and their likelihood to make unplanned purchases. The instrumentation shows reasonably good measurement properties and the constructs are validated as a nomological network.A questionnaire-based empirical study is used to test this nomological network. Results confirm the double identity of the online consumer as a shopper and a computer user because both shopping enjoyment and perceived usefulness of the site strongly predict intention to return. Our results on unplanned purchases are not conclusive. We also test some individual and Web site factors that can affect the consumer's emotional and cognitive responses. Product involvement, Web skills, challenges, and use of value-added search mechanisms all have a significant impact on the Web consumer. The study provides a more rounded, albeit partial, view of the online consumer and is a significant steptowards a better understanding of consumer behavior on the Web. The validated metrics should be of use to researchers and practitioners alike.