Multivariate data analysis (4th ed.): with readings
Multivariate data analysis (4th ed.): with readings
Information Resources Management Journal
Testing the technology acceptance model across cultures: a three country study
Information and Management
The content and design of web sites: an empirical study
Information and Management
Exploring the factors associated with Web site success in the context of electronic commerce
Information and Management
The technology acceptance model and the World Wide Web
Decision Support Systems
Internet-based e-shopping and consumer attitudes an empirical study
Information and Management
Extending the TAM for a World-Wide-Web context
Information and Management
Key dimensions of business-to-consumer web sites
Information and Management
Developing and validating an instrument for measuring user-perceived web quality
Information and Management
Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior
Information Systems Research
Web Site Usability, Design, and Performance Metrics
Information Systems Research
Factors influencing the usage of websites: the case of a generic portal in The Netherlands
Information and Management
An empirical study on predicting user acceptance of e-shopping on the Web
Information and Management
Extrinsic versus intrinsic motivations for consumers to shop on-line
Information and Management
Integrating perceived playfulness into expectation-confirmation model for web portal context
Information and Management
Consumer reactions to electronic shopping on the world wide web
International Journal of Electronic Commerce
An Evaluation of Cyber-Bookshops: The WebQual Method
International Journal of Electronic Commerce
Designing usable online stores: A landscape preference perspective
Information and Management
Attributes of Web Site Usability: A Study of Web Users with the Repertory Grid Technique
International Journal of Electronic Commerce
Proceedings of the 11th International Conference on Electronic Commerce
Adoption of IPTV under the convergence of broadcasting and telecommunications
ICACT'09 Proceedings of the 11th international conference on Advanced Communication Technology - Volume 2
Exploring gender differences in online shopping attitude
Computers in Human Behavior
Information and Management
Assessing blog-user satisfaction using the expectation and disconfirmation approach
Computers in Human Behavior
The influence of the commercial features of the Internet on the adoption of e-commerce by consumers
Electronic Commerce Research and Applications
An exploratory study of website information content
Journal of Theoretical and Applied Electronic Commerce Research
Antecedents of consumers' intentions to upgrade their mobile phones
Telecommunications Policy
Strategic analysis of healthcare service quality using fuzzy AHP methodology
Expert Systems with Applications: An International Journal
Consumer's decision to shop online: The moderating role of positive informational social influence
Information and Management
A hybrid fuzzy MCDM approach for evaluating website quality of professional accounting firms
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
A hybrid ANP evaluation model for electronic service quality
Applied Soft Computing
What Drives Social Commerce: The Role of Social Support and Relationship Quality
International Journal of Electronic Commerce
Expert Systems with Applications: An International Journal
An effectiveness evaluation model for the web-based marketing of the airline industry
Expert Systems with Applications: An International Journal
Key website factors in e-business strategy
International Journal of Information Management: The Journal for Information Professionals
Factors influencing Internet shopping value and customer repurchase intention
Electronic Commerce Research and Applications
To use or not to use: understanding the factors affecting continuance intention of mobile banking
International Journal of Mobile Communications
Information Systems and e-Business Management
Member use of social networking sites - an empirical examination
Decision Support Systems
A Practical Approach for Improving B2C e-Commerce Services with a Trust Capability Maturity Model
International Journal of E-Services and Mobile Applications
Functional Modelling and Analysis of IDM E-Tailer Platforms
International Journal of E-Business Research
Exploring influencing variables for the acceptance of social robots
Robotics and Autonomous Systems
Evaluating the perceived and estimated quality in use of Web 2.0 applications
Journal of Systems and Software
Advice sharing between paired users in online travel planning
Journal of Theoretical and Applied Electronic Commerce Research
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We investigated the effect of playfulness on user acceptance of online retailing and tested the relationship between Web quality factors and user acceptance behavior. A survey of 942 users of Web-based online retailing was conducted to test our model. The results showed that playfulness plays an important role in enhancing user attitude and behavioral intention to use a site. We also found that Web quality, categorized into system, information, and service quality, had a significant impact on the perceived ease of use, playfulness, and usefulness, and consequently, that it encouraged website use in the context of online retailing. Our study thus provided a balanced and integrative framework for determining Web quality. It enhanced our knowledge of the effect of playfulness, which should help Web practitioners and researchers better understand user behavior in Web-based online retailing.