Effect of store design on consumer purchases: an empirical study of on-line bookstores
Information and Management
Quality and effectiveness in web-based customer support systems
Information and Management
Information System Success: Individual and Organizational Determinants
Management Science
The impact of Web quality and playfulness on user acceptance of online retailing
Information and Management
Why Do Internet Users Stick with a Specific Web Site? A Relationship Perspective
International Journal of Electronic Commerce
Measuring e-Commerce Success: Applying the DeLone & McLean Information Systems Success Model
International Journal of Electronic Commerce
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Trust and Electronic Government Success: An Empirical Study
Journal of Management Information Systems
The Role of Mutual Trust in Building Members' Loyalty to a C2C Platform Provider
International Journal of Electronic Commerce
Introduction to the Special Issue Social Commerce: A Research Framework for Social Commerce
International Journal of Electronic Commerce
Simulating social commerce applied to buyer group pricing, recommendation incentives, and bundling
Proceedings of the 14th Annual International Conference on Electronic Commerce
Under what conditions will social commerce business models survive?
Electronic Commerce Research and Applications
User-centered investigation of social commerce design
OCSC'13 Proceedings of the 5th international conference on Online Communities and Social Computing
Aligning principal and agent's incentives: A principal-agent perspective of social networking sites
Expert Systems with Applications: An International Journal
From e-commerce to social commerce: a framework to guide enabling cloud computing
Journal of Theoretical and Applied Electronic Commerce Research
Social Media Business Intelligence: A Pharmaceutical Domain Analysis Study
International Journal of Sociotechnology and Knowledge Development
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Social commerce is emerging as an important platform in e-commerce, primarily due to the increased popularity of social networking sites such as Facebook, Linkedln, and Twitter. To understand the user's social sharing and social shopping intention in social networking Web sites, we conducted an empirical study on a popular microblog to investigate how social factors such as social support and relationship quality affect the user's intention of future participation in social commerce. The results indicate that both factors play a critical role. Social support and Web site quality positively influence the user's intention to use social commerce and to continue using a social networking site. These effects are found to be mediated by the quality of the relationship between the user and the social networking Web site. Our findings not only help researchers interpret why social commerce has become popular, but also assist practitioners in developing better social commerce strategy.