Impact of social influence in e-commerce decision making
Proceedings of the ninth international conference on Electronic commerce
Web 2.0 and beyond: implications for electronic commerce
Proceedings of the 10th international conference on Electronic commerce
IEEE Software
Introduction to the Special Issue Social Commerce: A Research Framework for Social Commerce
International Journal of Electronic Commerce
What Drives Social Commerce: The Role of Social Support and Relationship Quality
International Journal of Electronic Commerce
Under what conditions will social commerce business models survive?
Electronic Commerce Research and Applications
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Evidence from relevant studies indicates that social commerce can benefit from a user-centered design. This study explores users' perception and preferences of social features implemented on current social commerce websites, focusing on two major categories of social commerce platforms. Results point to a number of important social features, such as the "Comment" button, allowing users to provide feedback, and encouraging users to respond to comments made by others. We also present and discuss the differences in user preferences of social features between the two social commerce platform categories. By considering the user perspective, this study aims to help business organizations develop successful social commerce systems.